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Customer Support Executive - Banking Process
Business Integra Software Solution Private Limited
Delhi-NCR, India · Full Time
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- Experience
- Any
- Salary
- INR 14,500 – INR 19,500 / month
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Education
- Any graduate or undergraduate
- Eligibility
- Fresh graduates and undergraduates with 6 to 9 months relevant experience can apply.
- Resume
- Required to apply
Job description
About the Role
We are seeking a Customer Support Executive for banking processes in Noida. The role involves interacting with customers through phone calls to provide exceptional service, promote banking products, and resolve queries effectively.
Key Responsibilities
- Engage customers over calls to build and maintain strong relationships
- Promote and upsell various banking products and services to customers
- Provide accurate solutions to customer questions and issues
- Deliver high-quality customer experiences consistently
- Meet targets to earn attractive incentives
Eligibility Criteria
- Fresh graduates are welcome to apply
- Undergraduates with 6 to 9 months of relevant experience can also apply
Required Skills
- Proficient communication abilities in English and Hindi
- Customer-centric attitude
- Strong sales aptitude and persuasive skills
- Positive mindset and eagerness to learn
Perks and Benefits
- Shuttle facility provided for commuting
- Day shift work schedule
- Six working days per week with rotational weekly offs
- Opportunity to work with a prominent private bank
- Fixed monthly salary with significant incentive earnings
- Accelerated career advancement and skill enhancement
- Supportive workplace fostering growth