Collision Parts Coordinator

About the company

Gerber Collision & Glass is a long-standing collision repair and glass services business that focuses on helping teams deliver excellent customer experiences. The organization emphasizes a strong support system, room for growth, and the tools needed to perform well across every stage of service.

The company values integrity and welcomes candidates from all backgrounds, including people with disabilities and protected veterans.

Role overview

The Parts Coordinator is responsible for delivering a positive customer experience while managing the full parts workflow for each repair order. This includes ordering, receiving, storing, distributing, and returning parts, along with checking that every item is accurate, complete, and available on time to match the production plan and vehicle requirements.

Key responsibilities

• Follow the organization’s WOW operating approach consistently.
• Relay customer requests and requirements to the right team members.
• Coordinate with vendors to order and receive all required parts listed on repair orders, while confirming correct quality, quantity, and fit.
• Make sure parts are delivered to the shop on schedule to support production timelines.
• Record all parts invoices in the designated management information system.
• Tag and monitor parts using the repair order number, and store them with the vehicle or planned repair; also communicate any parts price increases to the relevant team.
• Order and receive supplemental parts in the system, track vendor performance for parts, materials, and sublet work, and complete daily reconciliation of the parts vendor invoice history report.
• Ensure invoices and credit notes are entered, posted, and archived promptly.
• Confirm vendor invoices reflect the agreed discount so profit margins are protected.
• Carry out any other duties assigned by management.

Experience and education

Candidates should have a high school diploma or an equivalent qualification, along with 1 to 3+ years of experience handling automotive parts; experience with auto body parts is an added advantage. The role suits someone who is customer-focused, organized, able to stay calm under pressure, and comfortable managing competing priorities. I-CAR registration is required, and progress toward Gold Class certification is preferred.

Skills and abilities

This job calls for strong verbal and written communication, close attention to detail, fast-paced multitasking, and practical knowledge of vehicle repair processes. The candidate should also be comfortable using systems such as Summit and Repair Centre, working with Mitchell and Audatex, sourcing parts through platforms like Car-part, Progi, APU, and LKQ B2B, and solving problems effectively. Good computer literacy, planning skills, teamwork, and the ability to succeed in a high-pressure environment are also important.

Physical requirements

The position involves regular bending, crouching, reaching, and handling tools. It also requires lifting materials weighing more than 50 lbs. Reasonable accommodation may be available for individuals with disabilities to help them perform the essential functions of the role.

Working conditions and additional notes

This job description is intended as a general outline and may change at any time with or without prior notice. The employer may update duties, responsibilities, or activities as needed. The role must be performed in a way that meets the essential physical demands of the position.

Reference tags and sourcing labels mentioned in the source included automotive, growth, advancement, collision repair, collision center, auto body, autobody, body shop, I-CAR, ICAR, dent repair, parts clerk, and parts manager. Sourcing job titles listed were Parts Clerk, Parts Manager, and Parts Specialist.

Benefits and perks

• Annual paid time off plan
• Two weeks of paid parental leave for full-time employees working at least 30 hours per week
• Six paid holidays each year
• Medical, prescription, dental, and vision coverage starting on day one
• 401(k) retirement plan with company match
• Employer-paid short-term disability and life insurance
• Optional additional life insurance
• Opportunities for continuing education
• Free prescription or non-prescription safety glasses once per year
• Annual optional uniform stipend
• Optional daily pay arrangement

Compensation

Pay is listed at USD 14 to USD 20 per hour, with final compensation based on skill, education, and experience. The role may also qualify for bonus opportunities linked to individual or business performance.

Hiring note

Applications are reviewed by real people rather than automated screening tools.