Barista

Role overview

Cobra Coffee is looking for a Barista to help deliver the Starbucks experience in Royal Tunbridge Wells. In this role, you’ll contribute to a welcoming store environment by serving high-quality drinks, food, and products while building real connections with customers.

As a Starbucks UK franchised partner, Cobra Coffee emphasizes a supportive culture, internal growth, and a healthy work-life balance for colleagues.

What you’ll do

• Prepare and serve beverages, whole bean coffee, and food items consistently in line with recipe and presentation standards.
• Support daily store routines such as opening, closing, cash handling, and maintaining safety and security.
• Assist teammates during busy periods to keep service running smoothly.
• Understand customer preferences and store needs so you can respond proactively.
• Deliver friendly, customer-first service and create meaningful interactions with guests.
• Keep the workspace clean, tidy, and well organized for both customers and partners.

What to expect

No prior barista experience is required. The key requirement is a strong passion for customer service and creating enjoyable experiences for guests.

The role involves making handcrafted drinks, getting to know regular customers, and helping build a positive store atmosphere where each day can look different from the last.

Benefits and perks

• 28 days of holiday each year, including Bank Holidays.
• Unlimited brewed coffee and English breakfast tea while on shift.
• Discounts on handcrafted beverages and food during working hours.
• 30% off bottled drinks and impulse items during your shift.
• One £1.50 food item per shift on selected products.
• 30% discount on all food, beverages, merchandise, and gifts when you are not working.
• 30% Green Apron discount at participating Starbucks stores.
• Third-party discounts, including 20% off in Southern Co-op food stores.
• Life insurance.
• Structured training, including coffee knowledge and access to Starbucks Global Academy for ongoing learning.
• Clear opportunity for career growth through internal promotion.

Working pattern

Store hours may include early mornings, evenings, and weekends.

Application process

The hiring steps are: application, CV review, telephone interview, submission of right-to-work documents, interview with an in-store experience, then offer and onboarding.