Barista

Role overview

Cobra Coffee is hiring a Barista to help deliver the Starbucks experience in Crawley. In this role, you will serve high-quality drinks and food, create warm customer interactions, and contribute to a welcoming store environment. Cobra Coffee is a Starbucks UK franchised partner and places emphasis on colleague wellbeing, work-life balance, and internal development.

What you’ll do

• Prepare beverages, whole bean coffee, and food items to the required recipe and presentation standards.
• Support daily store operations such as opening and closing duties, cash handling, and safety and security processes.
• Step in to assist team members during busy periods so the store continues to run smoothly.
• Look ahead to customer and store needs by learning the store layout, flow, and regular customer preferences.
• Deliver friendly, memorable service by building real connections and putting the customer first.
• Keep the work area tidy, organised, and ready for both customers and partners.

What to expect

No previous barista experience is required. The main requirement is a genuine enthusiasm for customer service and for creating positive moments for guests. The role involves making handcrafted drinks, getting to know customers, and helping make each visit feel personal.

Working pattern

Store hours may include early mornings, evenings, and weekends, depending on business needs.

What Cobra Coffee offers

• 28 days of holiday each year, including Bank Holidays.
• Unlimited brewed coffee and English breakfast tea while on shift.
• Discounted handcrafted beverages and food during your shift.
• 30% off bottled drinks and impulse items during your shift.
• One food item priced at £1.50 per shift from selected products.
• A 30% discount on all food, drinks, merchandise, and gifts when you are off shift.
• 30% Green Apron discount at participating Starbucks stores.
• Access to third-party savings, including 20% off in Southern Co-op food stores.
• Life insurance.
• Full training, including coffee knowledge and access to Starbucks Global Academy for ongoing learning.
• Clear opportunities for career growth through internal promotion.

Recruitment process

The hiring flow includes application review, CV screening, a telephone interview, submission of right-to-work documents, an interview with an in-store experience, followed by an offer and onboarding.