Assistant Store Manager - Macpac Taupo

Role overview

Macpac Taupo is looking for an Assistant Store Manager who is confident taking initiative, thrives in a customer-focused environment, and brings strong energy to the sales floor. In this role, you will help lead a high-performing team and keep store operations running smoothly while maintaining a polished, well-presented store.

You will work closely with the Store Manager, who will provide support as you help guide an engaged and diverse team. This opportunity is well suited to someone who is ready to step up into leadership or already has experience leading others.

Working pattern

• The usual rhythm for this position is Tuesday through Saturday.
• There is flexibility in scheduling, agreed between you and the Store Manager.

Key responsibilities

As Assistant Store Manager, you will contribute to sales growth, team performance, and an excellent in-store experience. Your role will involve supporting the Store Manager in day-to-day leadership and helping create a positive workplace culture.

What you will bring

• Experience in a management or supervisory role.
• Confidence leading by example and delivering outstanding customer service.
• The ability to encourage, motivate, and inspire team members.
• Capability in training staff, driving sales on the shop floor, and meeting business targets.
• Practical experience with visual merchandising, stock management, workplace health and safety, and store security.
• A genuine interest in the outdoors or travel; prior experience with outdoor apparel and equipment is helpful but not required.

About the employer

Macpac is New Zealand’s original outdoor brand, established in Christchurch in 1973. The business is built around the belief that life is better outside, and it operates with a focus on ethics and sustainability. As part of a major outdoor retail group, Macpac also carries a strong responsibility to help protect wild places and support adventure for more people.

Why this role stands out

• Competitive pay with achievable bonus potential.
• Staff discounts across Macpac and Supercheap Auto.
• Strong job security backed by a large retail group with more than 750 stores across Australia and New Zealand.
• A workplace culture that values inclusion, support, collaboration, and recognition.
• Access to wellbeing support, including 24/7 assistance through the Sonder app.
• Perks such as corporate pricing on travel, fitness, insurance, entertainment, and more.
• Generous parental leave available from day one for both primary and secondary carers.
• Opportunities for career growth and development across the wider group.

Additional information

This vacancy became available due to an internal transfer within the team. The recruitment process is handled by a human review team, and applications are considered as they come in, so the closing date may change.

Values and workplace approach

The organisation places strong importance on diversity, equity, inclusion, and belonging. It aims to create an environment where people can be themselves, contribute their perspectives, and grow to their full potential. If adjustments or accommodations are needed during recruitment or at work, candidates are encouraged to mention this in their application.

Eligibility

This opportunity is open to candidates with relevant leadership or supervisory experience who are based in or willing to work in Taupo, Waikato, New Zealand. A passion for retail, customer service, and the outdoors will be especially valuable.