Assistant Chief Steward

Role Overview

This position supports the stewarding operation in a hotel kitchen environment, helping keep back-of-house and dining support areas clean, orderly, and safe. The role contributes directly to a positive guest experience by ensuring hygiene standards, equipment care, and smooth daily operations across stewarding activities.

Key Duties

• Oversee stewards to maintain consistently high service and cleanliness standards.
• Support team members through coaching, onboarding, and ongoing development.
• Organize day-to-day pot-wash and dish-wash work.
• Keep back-of-house areas clean and compliant with established cleaning schedules.
• Follow health, hygiene, and safety rules, especially when dealing with hazardous substances.
• Escalate damaged, faulty, or misused equipment concerns to the appropriate managers, Executive Chef, and/or Chief Engineering.
• Confirm that proper PPE is available and that safety instructions are followed.
• Make sure machinery is used safely, correctly, efficiently, and in line with the hotel’s Health and Safety Manual.
• Help with the movement, placement, and storage of operational equipment.
• Assist with stock counts for equipment and other items when needed.
• Ensure all team members comply with hygiene and health & safety regulations.
• Perform any other reasonable duties assigned by hotel management.

Qualifications and Core Values

Success in this role is built on a genuine passion for hospitality, acting with integrity, showing leadership, working well with others, taking ownership, and responding with urgency and discipline. These values reflect the qualities expected from every team member in the hotel.

About the Employer

The employer is a global hospitality company known for delivering memorable guest experiences and for building a strong workplace culture. It has welcomed more than 3 billion guests worldwide and is recognized for its award-winning team environment and commitment to hospitality across its brands. The company encourages growth for people at every stage of their career.

Benefits

Team members may receive a range of workplace perks and wellbeing support, subject to location and plan terms. These include travel discounts, paid parental leave for eligible team members, crisis support, and mental health resources.

Benefits Details

• Discounted travel is available through a travel program that offers 110 nights of heavily reduced stays, with rates starting at $40 USD per night at participating hotels.
• Paid parental leave is available for eligible team members, including partners and adoptive parents.
• A crisis concierge service provides practical and emotional support during times of loss.
• Mental health support is available through wellbeing resources, and in many countries eligible team members can access free counseling and assistance through an employee support program.
• Benefit availability can differ by location and is governed by the terms and conditions of the relevant program or plan.