- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Applicants should bring substantial housekeeping management experience and be able to work in an onsite hotel role in Taupo, Waikato, New Zealand. The employer values people who demonstrate hospitality, integrity, leadership, teamwork, accountability, and a sense of urgency in their work.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
In this position, you will take ownership of the housekeeping function across the hotel, making sure every area meets premium standards for cleanliness, sanitation, and presentation. The role combines hands-on operational oversight with planning, team leadership, and coordination with other departments to support an outstanding guest experience. You will help create a workplace culture built around excellence, accountability, and pride in service.
What You Will Do
- Oversee day-to-day housekeeping activity, including operational systems, budgeting, forecasting, inventory management, and the rollout of housekeeping policies.
- Maintain exceptional standards in guest rooms, public areas, toilets, offices, and meeting spaces.
- Work closely with Property Operations and other teams on renovation, restoration, and capital improvement initiatives.
- Build a strong and engaged team through performance reviews, development opportunities, and recognition efforts.
- Ensure safe and compliant housekeeping practices, especially in relation to cleaning chemicals, supplies, and health and safety expectations.
What We Are Looking For
The ideal candidate brings significant housekeeping management experience, ideally gained in a luxury or 5-star hotel environment. You should be a confident leader with strong organisational ability, clear communication skills, and the composure to handle pressure and deadlines. A sharp eye for detail, a commitment to quality, solid knowledge of cleaning methods, tools, and chemical handling, and the ability to manage budgets and financial matters are all essential. Success in this role also depends on living values such as integrity, teamwork, ownership, urgency, and a genuine passion for hospitality.
About the Employer
The organisation is a globally recognised hospitality brand known for creating memorable guest experiences and for fostering an award-winning workplace culture. With a long history of welcoming guests around the world, it is committed to both service excellence and team member growth. Employees are encouraged to build meaningful careers while contributing to a workplace that values leadership, collaboration, and pride in what it delivers.