Job description

About Oliver Wyman

Oliver Wyman is a renowned global management consulting firm operating in over 70 cities across 30 countries. The company specializes in strategy, operations, risk management, and organizational transformation, partnering with CEOs and senior executives to create lasting impact.

Job Overview

The Quotient Inside AI Product Enablement Analyst plays a critical role in supporting the AI Capability & Adoption team by conducting structured AI experiments, refining prompts, testing workflows, and providing enablement assistance. This role demands consistent quality delivery, technical expertise, and thorough documentation aimed at advancing AI tool utilization within the Oliver Wyman Centre of Excellence for Quotient Inside.

Key Responsibilities

Perform systematic prompt testing and refinement across specific AI use cases managed by the Centre of Excellence.
Assist in configuring and evaluating custom GPT models and AI assistants.
Assess outputs to ensure they are clear, consistent, safe, and user-friendly.
Support the creation of lightweight AI prototypes while identifying technical limitations and escalating when necessary.
Experiment with various AI tools to determine feasibility and operational constraints.
Maintain comprehensive prompt libraries, exemplary use cases, and procedural guides.
Document reusable AI use cases and provide technical examples and demonstrations for training materials.
Support collaborative coaching activities including office hours and Q&A sessions.
Translate user inquiries into structured prompts or actionable items for the Product Strategy team.
Guide colleagues towards suitable AI resources and serve as a point of contact for coaching.
Monitor recurring user questions and behavioral patterns, sharing insights with leadership.
Contribute technical content to enablement presentations and documentation.

Required Experience

Between 2 to 5 years in analytics, digital enablement, or technology-related roles.
Familiarity with AI tools and a passion for experimentation.
Experience supporting documentation or analysis in cross-functional team settings.

Skills and Attributes

Proficiency with AI tools and prompt engineering.
Ability to operate effectively within structured processes.
A strong curiosity and eagerness to experiment and learn.
Highly detail-oriented with reliable execution capabilities.
Analytical thinking and precise attention to detail.
Excellent written communication skills.
A strong commitment to continuous learning.

Additional Information

Oliver Wyman is part of Marsh, a global leader in risk, reinsurance, capital, and management consulting, serving clients worldwide. Marsh fosters a diverse, inclusive, and flexible work environment that values all forms of diversity protected by law.

The company embraces a hybrid work approach that balances remote work flexibility with in-person collaboration. Employees are expected to be onsite or working with clients a minimum of three days per week, with at least one designated "anchor day" for full team presence.