3rd Key

About the Company

Lids is a well-regarded retailer offering various career opportunities in different locations. We encourage candidates to apply to specific preferred locations we regularly post openings for.

Role Summary

The 3rd Key position focuses on driving sales growth through excellent customer service, adhering to company standards, and supervising associates to ensure smooth store operations.

Key Responsibilities

• Achieve sales targets by delivering excellent customer service.
• Provide consistent, documented feedback on sales performance to associates, highlighting strengths and areas for improvement aligned with company goals.
• Ensure the store maintains visual standards in merchandising, signage, and cleanliness.
• Maintain a professional appearance in line with the dress code policy.
• Safeguard company assets according to retail policies.
• Assist with store scheduling to ensure appropriate coverage while managing wage expenses.
• Manage store inventory accurately including receiving, transfers, price changes, and counts in accordance with company guidelines.
• Maintain required documentation and records in compliance with company policies and legal requirements.
• Execute store opening and closing procedures per the operations manual.
• Participate in and support company training programs, maintaining sales and task goals.
• Assist in recruiting, onboarding, and training store staff on operations and procedures.
• Promote adherence to company policies among store associates, including safeguarding inventory and funds.
• Perform tasks delegated by supervisors and undertake work of subordinates when necessary.
• Communicate effectively with employees at all organizational levels.
• Undertake additional duties as assigned.

Required Knowledge and Skills

• High school diploma or equivalent with a minimum of one year of relevant experience.
• Proven capability in generating sales results while minimizing inventory loss.
• Excellent interpersonal and clear verbal communication skills.
• Competence in using computers and related software.
• Physical ability to lift items up to 50 pounds and climb ladders, including overhead work.
• Ability to stand for the duration of the work shift.
• Capacity to work independently without supervision.

Education

High school graduation or equivalent is preferred; applicants with less than a high school diploma may also be considered.

Additional Information

Candidates interested in specific store locations are encouraged to apply directly at those postings, which are updated regularly.