Team Leader (m/w/d)

About Diesel

DIESEL is a youthful and international design brand renowned for its jeans, fashion wear, accessories, jewellery, bodywear, perfume, footwear, and bags. We are seeking a dedicated Team Leader (m/w/d) for our retail store located in Berlin Kurfürstendamm to join our team full time.

Your Role and Responsibilities

• Serve as a role model in all situations, taking initiatives and owning the responsibility to deliver an exceptional customer experience.
• Lead your team to transform each customer interaction into a memorable moment, driving team efficiency and effective product management to meet targets.
• Contribute significantly to improving performance through comprehensive product knowledge, sales and stock analysis, product rotation, replenishment monitoring, and visual merchandising oversight.
• Develop and maintain a high-performing, customer- and service-oriented team by training, coaching, and providing continuous feedback.
• Promote and strengthen the digital customer experience within the store.
• Encourage teamwork and motivation, enhancing customer satisfaction and fostering team collaboration.
• Implement strategic plans and leverage partnerships and marketing initiatives to maximize revenue and foster new customer relationships.
• Support the Store Manager in executing store strategies aimed at achieving superior sales results.
• Ensure department efficiency regarding customer care, merchandise handling, cleanliness, and promptly resolve issues with positive outcomes.

Qualifications and Requirements

• Previous sales experience, preferably in established fashion or luxury brands.
• Strong passion for fashion retail, client service, and commercial acumen.
• In-depth understanding of the luxury sector and its unique product features.
• Excellent communication skills with the ability to treat colleagues and customers with empathy and care.
• Fluency in English is required.

Additional Information

DIESEL champions a diverse, international, and intercultural environment and evaluates all applications based on merits and job relevance regardless of race, nationality, ethnicity, gender, sexual orientation, marital status, disability, parental status, age, or religion.

Applicants should submit a complete online application including a cover letter, CV, and certificates along with the earliest possible start date through the provided application form or email.

For any questions, please contact Tobias Winnenberg from Human Resources at the provided phone number.