Social Services Specialist

Company Overview

Polyclinic Medical Center is a healthcare provider that originated in Genoa, Liguria, Italy. The organization is centered on patient-focused care and is committed to delivering clinical services with a high standard of quality, professional ethics, and teamwork across disciplines. It serves both local and international communities and aims to offer healthcare and social support that is accessible, efficient, and compassionate. The workplace values cultural diversity, ongoing learning, and ethical conduct, creating a supportive environment for professionals in healthcare and social services.

Role Overview

This is a full-time, on-site opportunity in Doha, Qatar for a Social Services Specialist. The position focuses on understanding the psychosocial circumstances of patients and their families, offering counseling support, and building individualized care plans that help improve wellbeing and access to needed services.

Key Duties

The specialist will coordinate case management activities, link clients with relevant community and support resources, and act as an advocate for patient rights and social assistance. The role requires regular collaboration with clinical teams, outside agencies, and community partners to support seamless continuity of care.

Additional responsibilities include maintaining clear and accurate records, contributing in multidisciplinary discussions, and supporting initiatives related to program development and quality improvement.

Qualifications and Skills

Candidates should have a background in Social Work, Human Services, Psychology, or a related discipline, at bachelor’s or master’s level. Practical knowledge of healthcare or clinical environments is important, along with an understanding of psychosocial challenges affecting patients and families.

Success in this role also depends on strong communication, empathy, active listening, and the ability to work comfortably in a multicultural setting. Good organization, attention to detail, basic computer literacy, and disciplined documentation practices are also essential.

Professional Expectations

The specialist must be able to work collaboratively within multidisciplinary teams while keeping professional boundaries and client confidentiality intact.