Social Media Manager

About the Organization

The American Cancer Society is dedicated to helping end cancer as we know it for everyone. Its workforce and 1.3 million volunteers contribute every day to advance that mission. The organization values a broad mix of backgrounds and experience in order to better support the communities it serves.

This role is fully remote and may be based anywhere in the United States.

Role Overview

The Social Media Manager will lead day-to-day execution of ACS social channel strategy. The position focuses on building streamlined processes, setting clear operating guidelines, and tracking performance to improve impact. As the go-to expert for social media within the organization, this person will help connect people, teams, and tools to strengthen collaboration and results.

Key Responsibilities

• Implement and run social media channel plans that increase engagement, support audience growth, and stay aligned with organizational priorities.
• Create and maintain workflows, operating standards, and guidelines that keep social execution consistent, efficient, and scalable across platforms.
• Track, review, and present social media performance data, turning metrics into practical insights for decision-making.
• Improve the effectiveness of social content and campaigns by using data-backed observations to raise performance and audience reach.
• Act as the internal expert and main contact for the organization’s social media management platform, currently Sprout Social, and support its adoption and effective use.
• Work closely with internal partners and the social team to coordinate integrated campaign and initiative execution.

Experience and Qualifications

• Bachelor’s degree is required.
• 3 to 5 years of professional social media experience is required.

Skills and Abilities

• Strong understanding of social media channels, audience engagement, and channel management.
• Proven ability to execute social media strategy effectively.
• Comfort with performance analysis and turning data into recommendations.
• Experience building efficient workflows and usage guidelines.
• Strong relationship-building and cross-functional collaboration skills.

Travel Requirements

Occasional travel by car or air may be needed when required.

Compensation and Benefits

The starting pay range for this position is $60,000 to $67,000. Final compensation will depend on relevant experience, skills, specialty, education, and location, subject to non-discriminatory factors.

ACS offers a generous paid time off policy along with medical, dental, retirement, wellness, and professional development benefits. Additional benefits information is available on the organization’s careers site.

Equal Opportunity

The American Cancer Society is an equal opportunity employer.