- 経験
- どれでも
- 給料
- GBP 40,000 – GBP 40,000 / year
- 求人情報
- 1
- 投稿済み
- 2時間前
- 作業モード
- 在任中
- 資格
- Candidates with customer service experience who are interested in the motor trade, automotive, or car dealership sector are encouraged to apply. Full training is available, so prior dealership experience is preferred but not essential.
- 再開する
- 応募必須
勤務地
仕事内容
Role overview
Listers Group is hiring a Service Advisor for its Toyota dealership in Bristol North. The role sits within a fast-paced aftersales environment where customer care, team coordination, and delivery against targets are central to success.
Working pattern
This is a full-time onsite position. The standard schedule runs from Monday to Friday, 08:00 to 18:00, with Saturdays worked on a rotating basis.
Compensation
The package includes a monthly bonus, with an on-target earnings figure of £40,000 per year.
Key responsibilities
- Arrange customer vehicle bookings for servicing and repairs, and coordinate with the workshop team to manage the daily workload.
- Welcome customers on arrival and guide them smoothly from drop-off through to vehicle handover.
- Keep customers informed about progress on their vehicle, approve any extra work where needed, and complete follow-up calls.
- Work closely with workshop, parts, and sales colleagues to help ensure vehicles are completed and delivered on schedule.
- Maintain high levels of customer satisfaction while supporting team targets, department flow, and upselling of available services.
What the employer is looking for
- Strong commitment to excellent customer service and the ability to quickly build rapport with customers.
- A professional presentation and a positive, driven approach to the role.
- Prior experience in a customer service position, ideally in a target-focused environment with responsibility for customer satisfaction and sales outcomes.
- Good organisational and administrative ability; familiarity with dealer management systems is useful but not essential.
- Experience in the motor trade, automotive sector, or a car dealership is preferred, though full training will be provided.
Benefits and extras
- 25 days of annual leave plus bank holidays.
- Company pension.
- Wellness programme.
- Sick pay.
- Group life insurance.
- Discounted car servicing for staff.
- Listers employee discounts across retailers, restaurants, cinemas, and holidays.
- Long-service and loyalty rewards.
- Staff referral scheme.
- Access to in-house, manufacturer, and professional qualifications.
- Company events.
About the employer
Founded in 1979, Listers Group is one of the UK’s largest privately owned and family-owned motor retail groups. The business represents a range of prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire, and places strong emphasis on supporting employees and building long-term careers in the motor trade.
Additional information
If you are seeking a career in the automotive or motor dealership sector, this opportunity may suit you. The company also references a talent bank for people interested in similar roles.