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Senior Key Account Manager
Riyadh, Riyadh Province, Saudi Arabia · Full Time
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- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 11時間前
- Work mode
- In office
- Education
- Bachelor’s degree
- Resume
- Required to apply
Where you'll work
Job description
Overview
Join Fastlo as a Senior Key Account Manager, where you will spearhead efforts to acquire and oversee major client accounts within the logistics and shipping sectors. Your role will focus on fostering long-term relationships, enhancing client satisfaction, ensuring retention, and driving revenue growth, positioning Fastlo as a leading logistics partner.
Key Responsibilities
- Identify promising high-value clients in logistics and shipping and develop lasting relationships with them.
- Serve as the chief liaison for strategic accounts, promptly addressing client needs and concerns.
- Conduct regular meetings and business evaluations to track performance and identify growth avenues.
- Drive new strategic client acquisitions aligned with company goals.
- Negotiate contracts, pricing, and service agreements with both prospective and existing clients.
- Collaborate with internal teams to tailor solutions that meet client requirements.
- Consistently meet or surpass sales and revenue targets from key clients.
- Coordinate with operations and logistics to ensure smooth service delivery for key accounts.
- Monitor service quality to guarantee on-time shipments and superior customer experiences.
- Collaborate internally to resolve any service-related issues swiftly.
- Keep abreast of industry trends, competitor activities, and evolving customer expectations.
- Provide strategic market feedback to help strengthen Fastlo's service offerings.
- Prepare and present performance reports on major accounts to senior management.
- Participate in business planning by identifying growth and expansion opportunities.
- Assist leadership in developing sales strategies targeting enterprise and large-scale customers.
Qualifications
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a similar field.
- Minimum of three years’ experience in Key Account Management, Business Development, or B2B sales, specifically in logistics, parcel shipping, or delivery services.
- Proven success in acquiring and managing large enterprise clients.
- Outstanding communication, negotiation, and presentation capabilities.
- Strong analytical skills with proficiency in CRM platforms and Microsoft Office tools such as Excel and PowerPoint.