Sales Manager

Role overview

This position focuses on generating and managing sales opportunities proactively, ensuring each confirmed business is handed over smoothly and on time so service delivery can begin without issues. The role also supports the leadership of daily sales operations, with an emphasis on building durable, value-driven customer relationships and meeting personal sales targets.

Job details

• Job number: 26082373
• Job category: Sales & Marketing
• Location: Um Al Saneem Street, Doha, Qatar
• Schedule: Full time
• Remote status: No
• Position type: Management

What you will do

You will work across sales activities to identify opportunities, strengthen customer relationships, and support revenue growth for the property.

• Coordinate with off-property sales channels so sales activity stays aligned, complementary, and free from duplication.
• Develop and nurture relationships with both existing and prospective customers to help secure future bookings through calls, entertainment, familiarization trips, trade shows, and similar activities.
• Build community connections that help broaden the customer base and create more sales opportunities.
• Maintain and grow relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective handover information to Event Management.
• Join sales calls with team members to win new business and close opportunities.
• Handle the business-booked follow-through, including proposals, contracts, and customer correspondence.
• Source new business to support both personal and location revenue targets.
• Track market conditions, competitor strengths and weaknesses, and wider economic factors such as supply and demand to improve selling strategy.
• Close the most suitable opportunities based on market realities and property needs.
• Understand the property’s target customer, service expectations, and business challenges in order to provide more effective business solutions.
• Support service excellence and relationship strategy to build customer loyalty throughout the full customer journey.
• Protect and grow account share through strong customer service.
• Follow and reinforce company customer service standards and day-to-day service basics.
• Set a positive example in guest relations and actively seek customer feedback on product quality and service levels.

Candidate profile

This role is suited to someone with a background in sales and marketing, especially in business, hospitality, or a related field, and who can operate effectively in a luxury hospitality environment.

Education and experience

• Option 1: A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a similar major, plus 3 years of experience in sales and marketing or a related professional area.
• Option 2: A 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a similar major, plus 1 year of experience in sales and marketing or a related professional area.

About the company

The Luxury Collection is a portfolio of distinctive luxury hotels and resorts spanning more than 120 properties across over 35 countries. With roots dating back to 1906 through the Italian CIGA brand, the collection draws on more than a century of experience to create memorable stays for luxury travelers.

Each property is designed as a unique reflection of its destination, blending local character, cultural heritage, and authentic storytelling. The brand seeks people who value personalized, anticipatory hospitality and have a genuine appreciation for the spirit and history of the place they serve.

Equal opportunity statement

The employer is committed to equal opportunity and welcomes applicants from all backgrounds. Hiring and workplace practices are intended to be inclusive and free from discrimination on protected grounds, including disability, veteran status, and other legally protected characteristics.