Product Manager

About the Role

Join our FinTech team at North, working remotely in the US (Eastern Time) as a Product Manager. You'll help build innovative, user-centric payment products like Payanywhere and Payments Hub that empower merchants to accept payments seamlessly. This opportunity offers flexibility as a generalist PM, allowing placement in various domains such as Payments, Disputes, or Reporting, according to your skills and interests.

Responsibilities

• Manage the entire product lifecycle, from initial discovery to final delivery.
• Analyze complex datasets to generate insightful recommendations that support merchant business growth.
• Establish clear success metrics to evaluate user adoption and feature effectiveness.
• Define and document detailed requirements collaboratively with stakeholders and engineering teams.
• Coordinate beta testing to gather feedback and suggest product improvements before launch.
• Communicate product development progress and plan go-to-market strategies.
• Create and maintain training materials to align internal teams and sales with product knowledge.
• Advocate for merchants and their customers by ensuring a stable, secure, and smooth payment experience.
• Gather and prioritize feedback from merchants, partners, and internal teams.
• Research market trends and monitor the competitive landscape to inform product decisions.

Requirements

• Bachelor’s degree in a quantitative or technical discipline.
• At least two years’ experience in product management.
• Strong preference for candidates with payments or FinTech domain exposure.
• Demonstrated success in delivering products from inception to launch.
• Familiarity with agile development methodologies.
• Excellent verbal and written communication skills for understanding and addressing user needs.
• Ability to influence stakeholders positively and maintain robust business relationships.
• Self-driven and capable of navigating uncertainty effectively.

Compensation and Benefits

The salary range for this role is $100,000 to $130,000 annually, varying by location and candidate expertise. We offer an attractive benefits package designed to support employees’ personal and professional lives, including medical, dental, and vision coverage; flexible paid time off; 401(k) plan with company match; mental health programs; paid parental leave; education assistance; and a company-funded lifestyle spending account.

Additional Information

This position is open to US-based candidates only; sponsorship is not available. North values diversity and inclusion and provides an equal opportunity workplace. Our mission is to build the leading payment and merchant services platform with a diverse and innovative team committed to helping entrepreneurs succeed.