- 経験
- 5年以上
- 給料
- —
- 求人情報
- 1
- 投稿済み
- 2時間前
- 作業モード
- 在任中
- 教育
- Bachelor's degree in Information Technology or related fields
- 資格
- Applicants must be Saudi nationals.
- 再開する
- 応募必須
勤務地
仕事内容
About 2P Perfect Presentation
Established in 2004, 2P Perfect Presentation is a leading name in Saudi Arabia’s ICT sector, specializing in comprehensive technology solutions that drive digital transformation and boost organizational efficiency. With a commitment to innovation and exceptional service, 2P delivers end-to-end solutions via dedicated business units and deep market expertise. They seek driven professionals eager to contribute and grow in a dynamic, progressive organization.
Role Overview
We are in search of a seasoned Operation Team Lead to manage daily IT operations, ensuring the continuous availability, stability, and optimal performance of the company’s enterprise infrastructure and applications. This position involves leading the operations team, managing incidents efficiently, and supporting container technologies across Linux and Windows platforms.
Responsibilities
- Lead and coordinate the IT operations team’s daily activities.
- Manage Linux and Windows Server environments with hands-on administration.
- Oversee and maintain Red Hat OpenShift and Kubernetes container platforms.
- Manage clusters and ensure high-availability for critical applications.
- Monitor performance of infrastructure, systems, and applications consistently.
- Drive incident management processes including troubleshooting, escalation, and root cause analysis.
- Ensure swift resolution of operational issues within defined service levels.
- Delegate tasks and provide technical leadership to team members.
- Coordinate system maintenance activities such as upgrades, patches, and operational changes.
- Collaborate proactively with application teams, infrastructure personnel, cybersecurity units, and support staff.
- Maintain thorough documentation of operational procedures and generate performance reports.
- Identify and implement improvements to enhance system reliability and service quality.
Qualifications and Requirements
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, Software Engineering, or related IT discipline.
- At least 5 years’ experience in IT operations, system administration, or managing infrastructure.
- Demonstrated experience leading a technical operations team.
- Proficient in Linux and Windows Server administration with practical experience.
- Hands-on expertise with Red Hat OpenShift and Kubernetes platforms.
- Experience handling clusters, high-availability systems, and containerized applications.
- Strong skills in troubleshooting, incident resolution, and root cause analysis.
- Applicants must be Saudi nationals.
Key Competencies
- Leadership in IT operations
- Linux system management
- Windows server administration
- Container orchestration with Red Hat OpenShift and Kubernetes
- Cluster and high-availability environment management
- Infrastructure operations handling
- Incident management and problem-solving
- Technical documentation capabilities