Logistics Operations Manager

Company Overview

Astral Health & Beauty is a renowned leader in natural and plant-based skincare and cosmetics. Based in Atlanta, Georgia, since 1998, it encompasses four distinct cruelty-free brands—Aloette, COSMEDIX, PÜR, and butter LONDON—offering innovative, ingredient-focused beauty products designed to set new standards in clean beauty and meet global market demands.

Role Summary

The Logistics Operations Manager will spearhead the comprehensive operational strategy for order and inventory management, logistics, distribution, quality assurance, and third-party logistics collaborations. This leadership role aims to enhance operational efficiency, cost-effectiveness, and scalability in support of Astral’s growth across various sales channels including direct-to-consumer, retail, e-commerce, and international business.

Key Responsibilities

• Collaborate with 3PL providers and internal teams to fine-tune inventory control, optimizing stock levels to minimize costs while preventing shortages and preserving product quality and availability.
• Supervise all logistics functions such as warehousing, transportation, distribution, and fulfillment ensuring timely and accurate delivery to customers and retail partners at optimized costs.
• Evaluate and deploy operational technologies including ERP systems, EDI processes, and supply chain software to boost transparency, accuracy, reporting, and efficiency.
• Set and uphold quality assurance benchmarks across the supply chain to maintain product integrity and operational consistency, ensuring compliance with industry regulations and customer standards.
• Manage sales order processes across multiple order types (DTC, B2B, international, retail, dropship), including EDI workflows and onboarding trading partners while troubleshooting and refining transaction accuracy.
• Analyze retailer and e-tailer chargebacks alongside partners to identify root causes and implement corrective measures to reduce financial deductions.
• Drive process improvements through optimizing, automating, and standardizing operations to enhance efficiency and cost management.
• Oversee operational budgeting, key performance metrics, and resource allocation, ensuring service quality is maintained alongside cost reductions.
• Lead, mentor, and cultivate a strong operations team promoting collaboration, accountability, innovation, and continuous improvements.

Qualifications

• Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, or related disciplines.
• 5 to 8+ years of progressive experience in operations, supply chain, logistics, order management, or distribution, preferably in health and beauty, consumer goods, retail, or e-commerce sectors.
• Proven expertise in supply chain and operations leadership focusing on service enhancement, cost savings, and scalable growth.
• Strong vendor negotiation, third-party logistics oversight, and relationship management capabilities.
• Deep knowledge of demand planning, inventory control, logistics strategies, and distribution management.
• Familiarity with ERP platforms, EDI systems, warehouse management software, and data reporting tools.
• Excellent analytical thinking, problem solving, project leadership, communication, and strategic decision-making skills.

Desired Attributes

• Strategic and hands-on leader adept at balancing high-level planning with daily operations execution.
• Committed to continuous improvement by identifying inefficiencies, streamlining processes, and delivering measurable outcomes.
• Data-driven business acumen leveraging KPIs, reports, and financial insights to guide operational priorities.
• Strong interpersonal skills for building partnerships across internal teams, 3PL providers, vendors, retailers, and other stakeholders.
• Collaborative, solution-focused mindset capable of leading change and handling complex challenges in a dynamic business environment.

Why Join Astral

• Be part of a growing multi-brand company with a respected portfolio of groundbreaking, ingredient-led beauty brands.
• Assume a visible leadership role in driving operational strategy and scaling processes to support continuous business expansion.
• Work closely with top leadership and cross-functional teams to enhance service quality, customer experience, and cost efficiency.
• Influence a dynamic atmosphere valuing innovation, accountability, and continuous improvement.
• Contribute to brands that emphasize high-quality, cruelty-free products catering to a global audience.