Intern

Role Overview

This position supports HR and government relations administration by handling employee documents, updating records in internal systems, and assisting with onboarding and permit-related processes. The work is based in Dubai and involves close coordination with multiple internal teams while maintaining strict confidentiality.

Key Responsibilities

• Retrieve new joiner paperwork from approved recruitment and employee platforms, then check each file for completeness, legibility, validity, and format compliance.
• Protect sensitive employee information while verifying confidential data.
• Crop, resize, rename, and store files according to EKFC’s filing and naming rules.
• Organize employee-specific digital folders and place each document in the correct location.
• Flag any missing, expired, unclear, or incorrect paperwork and work with the relevant team to get it corrected.
• Inform the Background Clearance team once the required onboarding documents are ready.
• Record the relevant Background Clearance and onboarding progress in People Connect.
• Download Entry Permit and Change of Status documents from the GDRFA system and upload them to People Connect and approved employee folders.
• Support Airport Pass and Aman system activities, including updating Residence Visa and Emirates ID details.
• Check employee details before making system updates.
• Scan, classify, rename, and file Airport Pass documents, and upload them to People Connect and other approved systems.
• Prepare paperwork for new Airport Pass requests, renewals, and cancellations.
• Assist with urgent employee profile updates in Aman.
• Track applications, renewals, pending items, and completed cases accurately.
• Escalate missing information, incorrect details, and urgent matters to the assigned supervisor.
• Download completed Residence Visa and Emirates ID documents, verify the information, and upload them individually to People Connect.
• Update document status and expiry details in trackers or systems, and help manage high-volume renewal work.
• Clear document download and upload backlogs within agreed timelines, maintain the OHC renewal tracker, and follow up on missing certificates, expired cards, and incomplete records.
• Apply EKFC document retention, filing, and naming standards across all records.
• Keep employee files complete in the approved folder structure and ensure sensitive documents are accessed only for authorised work.
• Never share, copy, download, or move employee information outside approved EKFC systems.
• Support document audits, record checks, and data-cleaning exercises when needed.
• Prioritise urgent work as directed by the supervisor and provide daily progress updates.
• Assist colleagues during annual leave, high-volume periods, or operational emergencies.
• Coordinate with Talent Acquisition, Background Clearance, PRO Operations, Emiratization, Airport Pass, and HR teams.
• Attend team briefings, training sessions, and process-update meetings, and carry out additional administrative or Government Relations support tasks assigned by management.

Requirements

• A diploma, higher diploma, or bachelor’s degree in Human Resources, Business Administration, Computer Science, Information Management, or a similar field.
• Fresh graduates and candidates looking to gain practical experience in HR and Government Relations may be considered.
• Basic understanding of administrative workflows and document control.
• Strong written and spoken English communication skills.
• Arabic language skills are an added advantage.
• Basic familiarity with GDRFA or ICP systems is preferred.
• Arabic reading and typing ability is recommended.
• Working knowledge of Microsoft Excel, Word, and Outlook.
• Ability to scan, crop, rename, convert, and organize electronic documents.
• Comfort using employee systems, online portals, and digital trackers.
• Basic data-entry and document-validation skills.
• Willingness to learn People Connect, Aman, Smartsheet, and authority systems.
• Good keyboard and general computer literacy.

Additional Information

This role is a full-time onsite internship in Dubai, United Arab Emirates. The salary or stipend is not specified. The listing does not mention the number of openings, internship duration, start date, or application deadline.