Human Resources Generalist

Position Overview

Crown Affair is seeking a diligent and proactive Human Resources Generalist to manage the daily operations within the People & Culture department. This role is ideal for individuals passionate about fostering positive employee experiences and engaging with hiring, onboarding, benefits, performance management, employee relations, and comprehensive People operations in an expanding company.

Key Responsibilities

• Assist with recruiting activities including scheduling interviews, maintaining candidate pipelines, and ensuring a positive candidate journey.
• Collaborate with hiring managers to keep interview and recruitment processes on schedule and ensure swift communication.
• Create job postings, manage candidate communications, prepare interview materials, and finalize job offers. Maintain recruiting documentation and identify enhancements for hiring workflows.
• Coordinate new employee onboarding from offer acceptance through initial weeks, including documentation, scheduling, equipment readiness, and communication.
• Partner with managers to develop effective onboarding plans and guarantee new hires have necessary tools and support.
• Manage offboarding processes by organizing documentation, access revocation, exit procedures, and communications.
• Administer benefit programs and act as the primary contact for employee inquiries, working with external providers such as Justworks.
• Provide empathetic support during employee life events and leave management while maintaining confidentiality.
• Maintain accurate employee records, process HR documentation timely, and support company policy and People program administration.
• Coordinate performance review cycles by managing timelines, communication, documentation distribution, and tracking.
• Facilitate employee engagement initiatives, surveys, team events, and organization-wide People communications.
• Collaborate across departments including Finance, Operations, and leadership to ensure smooth implementation of People-related processes.
• Support reporting, audits, compliance, and special projects while responsibly handling sensitive information.
• Leverage AI and technological tools to enhance People operations efficiency and quality.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Three to five years in Human Resources, People Operations, recruiting, or related functions.
• Proven experience coordinating recruitment, onboarding, benefits administration, offboarding, and employee documentation.
• Highly organized with strong project management skills capable of juggling multiple priorities.
• Superior written and verbal communication talents.
• Meticulous attention to accuracy and detail.
• Professional, empathetic approach to supporting employees and managers while maintaining discretion.
• Experience handling confidential information appropriately.
• Proficiency with Google Suite; familiarity with Asana, Justworks, or similar platforms is advantageous.
• Adept at working in dynamic, fast-paced, and growing environments.
• Self-motivated, resourceful, and continuously seeking process improvements.
• Interest in applying AI tools to optimize workflow efficiency and People operations quality.

Success Indicators

• Recruiting processes are well-organized, responsive, and offer an excellent candidate experience.
• Onboarding programs are clear, welcoming, and effectively coordinated.
• Employee records and paperwork are consistently accurate and updated.
• Benefit administration and employee inquiries are addressed thoroughly and promptly.
• Performance review and other People processes are timely and efficient.
• Employees and managers feel supported and know how to access assistance.

About Crown Affair

Crown Affair is an innovative haircare brand that empowers individuals to transform their haircare routines into meaningful rituals through accessible luxury products, educational guidance, and a supportive community. Collaborating with skilled artisans and chemists globally, the company develops carefully sourced products designed to work synergistically, promoting an exceptional haircare experience.

Compensation and Benefits

The salary for this position ranges from $78,000 to $85,000 annually, influenced by experience, skills, education, and budget considerations. Eligible team members also have access to health insurance, paid leave, unlimited PTO, paid holidays, and other benefits.

Diversity and Inclusion

Crown Affair is committed to equal opportunity employment and values diversity. The company maintains an inclusive environment and makes hiring decisions without discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected characteristic.