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- Applicants must have valid working rights in Australia. Experience in luxury hospitality is preferred, and only shortlisted candidates will be contacted.
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仕事内容
About Capella Hotels and Resorts
Capella Hotels and Resorts is built around a refined approach to hospitality, combining heritage, discovery, individuality, and thoughtful surprises to deliver a memorable guest experience. Its properties are shaped by acclaimed architects, while its dining concepts bring together authentic tastes in creative ways. Across the brand, from Auriga spas to highly personalized guest service, the focus is on a generous, holistic, and bespoke experience.
About Capella Sydney
Located in central Sydney, Capella Sydney delivers understated luxury within a heritage sandstone building. The hotel blends contemporary sophistication with historic character, and features carefully selected artworks and interiors inspired by Australia’s scenery. Set close to major city landmarks, it offers a culturally rich stay with elegance and style.
Role Overview
The Housekeeping Attendant plays a key part in the Housekeeping Department, with a strong focus on detail and guest comfort. This role is responsible for maintaining exceptional room cleanliness and attending to guest housekeeping requests at the highest standard.
Key Duties
- Deliver room cleanliness and comfort at a standard that aligns with hotel procedures and Forbes expectations.
- Support internal guests and colleagues with a professional and service-oriented approach.
- Respond to guest and internal complaints or enquiries politely and efficiently, and escalate concerns to the Supervisor, Assistant Executive Housekeeper, or Executive Housekeeper when needed.
- Check and manage the daily cleaning chemicals and supplies required for housekeeping, and use all products safely and correctly.
- Replace guest linen daily when requested, remove used linen, and keep pantries, storage cabinets, and toilets clean and orderly.
Talent Profile
- Previous experience in a comparable position within a luxury hotel or resort.
- Strong interpersonal skills, a warm manner, and the ability to work well within a team while building positive guest relationships.
- Basic spoken English.
- Understanding of cleaning methods, chemicals, and different surface types.
- Valid permission to work in Australia.
- Only candidates shortlisted for further consideration will be contacted.
Additional Information
This is a part-time, on-site position based in Australia. No salary, vacancy count, start date, or application deadline was specified in the source.