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Help Desk Executive
Propsquare Lifespaces Management Private Limited
Hyderabad, Telangana, India ・ フルタイム
最初に応募しよう
- 経験
- どれでも
- 給料
- INR 20,000 – INR 22,000 / month
- 求人情報
- 1
- 投稿済み
- 6時間前
- 作業モード
- 在任中
- 再開する
- 応募必須
勤務地
仕事内容
Job Overview
We are looking for a Help Desk Executive to join our team in Hyderabad, Andhra Pradesh. The ideal candidate will be responsible for assisting residents by addressing their complaints and service inquiries, managing communications, coordinating with various service teams, and ensuring excellent customer support.
Key Responsibilities
- Assist residents by addressing their complaints and handling service requests promptly.
- Manage incoming phone calls and respond to emails and messages efficiently.
- Collaborate with maintenance, housekeeping, and security departments to ensure resolution of issues.
- Maintain detailed records of visitors and residents to support operational needs.
- Create service tickets for reported issues and track their progress until completion.
- Provide overall customer service and support to residents to maintain high satisfaction levels.