Flow Coordinator
University Hospital Southampton NHS FT
Southampton, England, United Kingdom ・ フルタイム
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- 4時間前
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- 教育
- NVQ3/Diploma or equivalent
- 資格
- Applicants with the required literacy and numeracy level, relevant qualification or equivalent experience, and the ability to work in a seven-day clinical service can apply. The role suits someone with patient flow, coordination, or administrative experience in a healthcare environment.
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仕事内容
Role overview
University Hospital Southampton NHS Foundation Trust is hiring an energetic and experienced Flow Coordinator to support the patient flow coordinator team across AMU, medicine, and medicine for older people.
The position focuses on keeping emergency patient movement organised and efficient so that patients receive a smooth journey through the department with minimal avoidable delays.
About the organisation
University Hospital Southampton is one of England’s largest acute teaching trusts and provides broad learning and development support for career growth. The hospital is based in Southampton on the south coast, with access to an international airport, direct rail connections to London, and nearby attractions including the New Forest, South Downs, and the Jurassic Coast.
The trust encourages applicants to submit applications that reflect their own experience and strengths rather than relying on generic content. It also highlights the value of flexible working where possible and is committed to building a diverse, inclusive, anti-racist, and anti-discriminatory workplace where everyone feels respected and able to contribute.
Main purpose of the role
This role is responsible for actively overseeing emergency patient flow from the point of arrival through to discharge or transfer. The aim is to support flow across the service, improve coordination, and reduce unnecessary delays.
Working pattern
This is a seven-day service role. Shifts are 12.5 hours long and include weekends and bank holidays.
Key requirements
The successful candidate should be confident working in a busy environment, able to handle multiple priorities, and comfortable collaborating with a multidisciplinary team while also working independently and escalating issues when required.
Additional information
The trust asks applicants to demonstrate genuine personal strengths and experience in their application, as applications that appear overly generic may be rejected if they closely resemble others.
Person specification
Qualifications, knowledge, and experience are assessed against the essential and desirable criteria listed below.
Essential criteria
- GCSE-level literacy and numeracy, or an equivalent standard.
- NVQ Level 3, diploma-level study, equivalent qualification, or relevant experience gained in the workplace.
- Confidence using multiple IT systems, including eCamis, Symphony, Whiteboard Site View, Microsoft Teams, and Microsoft Office.
- Willingness and ability to learn new digital tools and processes.
- Prepared to complete training on the job.
- Ability to improve and shape new processes to strengthen existing systems.
- Awareness of the factors that can disrupt patient flow within wards or clinical areas.
- Empathetic approach when handling and resolving enquiries.
Desirable criteria
- Evidence of additional study or courses that show personal development.
- Proof of ongoing professional development.
- Understanding of medical terminology.
- Experience creating systems that support accurate record keeping for flow analysis.
- Strong capability with hospital computer-based patient systems.
- Ability to review and interpret reports.
Trust values
- Always Improving.
- Working Together.
- Patients First.