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Capita

Field Assessor

Capita

Ireland, England, United Kingdom ・ フルタイム

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Applicants should live in Leinster, with a preference for Dublin-based candidates. The role suits professionals with strong hotel industry management experience and familiarity with travel and accommodation operations.
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Overview

The organization is hiring a Field Assessor to support inspection services and uphold quality, compliance, and regulatory standards. This is a field-focused role in a fast-moving environment where each day brings different inspection requirements. The position contributes to making sure registered businesses meet required standards while balancing the expectations of consumers and stakeholders.

Key Responsibilities

  • Carry out inspections in accordance with client performance targets and internal goals.
  • Work with registered businesses to ensure identified issues are resolved promptly and to a high standard.
  • Prepare inspection reports within agreed turnaround times and quality benchmarks.
  • Take suitable corrective action when non-compliance or deficiencies are discovered, with attention to safety and regulatory obligations.
  • Handle expectations from both consumers and registered businesses in a professional manner.
  • Assist with stakeholder engagement activities whenever required.
  • Keep professional knowledge current through continuing development and ongoing industry awareness.

Candidate Profile

The role calls for someone with strong attention to detail, a professional approach to quality assurance, and the confidence to operate independently in the field.

  • Extensive management experience in the hotel industry.
  • Must be based in Leinster, with Dublin preferred.
  • Willingness to travel significantly, mainly across Leinster, with some national travel if needed.
  • Availability for 2 to 3 overnight stays per month.
  • Good understanding of the travel and accommodation sector.
  • Awareness of standards, regulations, and registration schemes.
  • Experience working with inspection tools and specialist equipment.
  • Ability to assess risk in different environments and use lone worker systems.
  • Strong communication skills and sound technical judgement under pressure.
  • Familiarity with Capita systems and operating approach would be an advantage.

Work Location and Employment Details

This is a permanent, full-time position based from home in Ireland, with field travel required.

Additional Information

The role involves significant travel, largely within Leinster, and includes 2 to 3 overnight stays each month.

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