Coordinator, Talent Acquisition

About Universal Music Group

Universal Music Group (UMG) stands as the foremost music corporation globally, with diverse operations spanning recorded music, music publishing, merchandising, and audiovisual content across more than 60 countries. The company is dedicated to artist development and producing acclaimed, commercially successful music that entertains audiences worldwide.

Role Overview

UMG's Human Resources team is seeking a motivated Talent Acquisition Coordinator to contribute to a fast-paced, high-volume recruiting environment. This role emphasizes exceptional customer service and offers the chance to advance a career in Talent Acquisition within the creative music industry.

Key Responsibilities

• Support the Talent Acquisition team by organizing and scheduling candidate interviews, crafting offer letters, and managing background check processes across multiple UMG units in the US.
• Coordinate interview logistics including calendar management, travel arrangements, and moderation of interviews conducted in-person, telephonically, or via video conferencing.
• Liaise efficiently with recruiters, hiring managers, and candidates to synchronize schedules and ensure a smooth recruitment flow.
• Proactively follow up to expedite recruitment stages and maintain momentum.
• Deliver professional and courteous service to candidates, recruiters, and hiring managers throughout the recruitment process.
• Update applicant status in the Workday Recruiting system diligently.
• Carefully prepare employment offers and oversee background checks, ensuring compliance, precision, and thoroughness in the overall recruiting function.
• Contribute to process improvement initiatives by recognizing responsibilities and their impact.
• Develop expertise in recruitment platforms like Workday, Outlook, and ServiceNow.
• Act as a frontline representative for Talent Acquisition by professionally interacting with visitors, applicants, and employees.
• Respond promptly to queries and requests from clients and recruiters, maintaining confidentiality of sensitive information.
• Adapt to evolving business needs; other duties may be assigned accordingly.

Candidate Profile and Skills

• Strong communication skills, both verbal and written, combined with excellent interpersonal abilities suitable for interacting across organizational levels.
• Professionalism and responsiveness in engaging with candidates.
• Outstanding organizational skills, capable of prioritizing and multitasking within a dynamic, fast-moving environment.
• Ability to balance multiple recruiters' workload and adapt to changing conditions effectively.
• Demonstrates thorough follow-through, anticipates business requirements, and proactively addresses them.
• Team-oriented mindset, always seeking ways to support collective goals and deliverables.
• Sound judgment and a willingness to question inconsistencies or deviations from standard procedures.
• Competency in preparing reports and tracking recruitment progress.
• Preferred minimum of one year administrative work experience.
• Experience working with Applicant Tracking and ticketing systems, such as Workday and ServiceNow, is advantageous.
• Proficiency in common Microsoft Office software, including Word, Excel, Outlook, and PowerPoint.
• Bachelor’s degree is required.

Compensation and Benefits

• Annual salary range between $54,100 and $62,000, determined by qualifications, experience, skills, education, certifications, and applicant location.
• Comprehensive medical, dental, and vision insurance, including full in-network outpatient mental health coverage.
• Fertility benefits available to eligible plan participants.
• Wellness reimbursements up to $720 yearly for activities such as fitness classes, spa treatments, meal services, or travel.
• Financial support through Student Loan Repayment Assistance and Tuition Reimbursement programs.
• 401(k) retirement plan with 100% immediate vesting on the first 5% of contributions, plus an additional company match.
• Generous paid time off policies including flexible PTO for exempt employees, three weeks PTO for non-exempt staff, two-week paid Winter Break, and ten company holidays including Juneteenth and Wellbeing Day.
• Enjoy Summer Fridays between Memorial Day and Labor Day and paid parental leave for all types of parents.

Additional Information

UMG is an Equal Opportunity Employer and participates in E-Verify in select states, excluding California and New York. Candidates on STEM-OPT or requiring employers enrolled in E-Verify in these states may not be supported.

Note that job duties and responsibilities may evolve based on business requirements.