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- Applicants with the skills and attitude described are encouraged to apply; there is no requirement to meet every listed point. The role suits someone who enjoys customer service, accuracy, and working in a supportive branch environment.
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About the role
This part-time Banking Assistant opportunity in Glenfield is a great entry point into financial services. The role is designed for someone who is accurate, customer-focused, and keen to grow within a modern bank that supports internal movement into areas such as home lending, leadership, or technology.
You’ll be joining a team that values people, offers a supportive environment, and provides learning and development opportunities, along with benefits such as wellbeing days, subsidised banking and insurance, and more.
What you’ll do
- Deliver warm, in-person service to customers with their everyday banking needs.
- Handle deposits, withdrawals, payments, and related branch transactions.
- Assist customers with account questions and guidance on digital banking.
- Keep records accurate and stay aligned with bank rules, processes, and compliance requirements.
- Look for ways to improve efficiency while maintaining a high standard of service.
What we’re looking for
You don’t need to meet every point to be considered. The ideal person is a team player who brings strong attention to detail and a willingness to learn, with a positive attitude that fits a fun and supportive workplace.
- Friendly face-to-face customer service skills.
- Solid numerical ability, administration capability, and comfort with technology.
- Confidence supporting customers with transactions and digital banking help.
- Careful record-keeping and an understanding of compliance and policy-driven work.
Working hours
You’ll work Monday, Tuesday, Friday, and Saturday from 08:15 to 16:45, for a total of 32 hours each week.
Additional information
This is a role where development and internal mobility are strongly supported. The position is advertised as a way to build a career in financial services, with opportunities to develop into other areas over time.
Applications close on Wednesday, 24 June 2026. Applications may be reviewed as they come in, and the role may be withdrawn before the closing date.
A position description is available for further detail.
About the employer
The organisation is focused on making a difference for its people and for Kiwi communities. It offers flexibility, growth, and work that is both challenging and rewarding, within a culture that is ambitious, caring, and supportive.