- 経験
- どれでも
- 給料
- —
- 求人情報
- 1
- 投稿済み
- 16時間前
- 作業モード
- 在任中
- 教育
- Relevant tertiary qualification or equivalent experience preferred
- 資格
- This role is open only to existing Oranga Tamariki employees who can apply using their internal email account.
- 再開する
- 応募必須
勤務地
仕事内容
Role Overview
Join our Auckland-based team as a permanent Assessor, where you will play a vital role in ensuring adherence to the Privacy Act and Official Information Act. You will respond to requests from customers seeking access to the information we hold about them, assessing their files and applying a risk-based decision-making approach to deliver appropriate information. Effective communication with customers, internal Oranga Tamariki teams, and external agencies is essential. The position is located at our Ellerslie site with hybrid work options including flexible work from home arrangements.
Key Responsibilities
- Ensure compliance with the Privacy Act and Official Information Act by assessing and responding to customer information requests.
- Use risk assessment to make informed decisions regarding information disclosure.
- Maintain communication channels with customers, internal teams, and external agencies.
- Identify opportunities for process improvements and engage in continuous learning and professional development.
Candidate Profile
- Experience in customer service roles.
- Knowledge of privacy legislation including the Privacy and Official Information Acts.
- Experience in risk assessment, problem-solving, and issue resolution.
- Ability to handle sensitive and confidential information with discretion.
- Familiarity with office software such as Microsoft Word and Excel.
- Cultural sensitivity, especially awareness of tikanga Māori and Pacific peoples' cultures.
- A relevant tertiary qualification or equivalent work experience is preferred.
Benefits
- Supportive and dynamic team environment.
- Flexible work arrangements promoting work-life balance.
- Strong focus on wellbeing and professional growth through coaching and development opportunities.
- Inclusive workplace that values diversity and respect.
Additional Information
This role is available exclusively to current employees of Oranga Tamariki and applications must be submitted via internal email login. The closing date for applications is midnight Sunday 26th July 2026. Our code of conduct expects all employees to be present at work free from the influence of drugs and alcohol.