Army Quartermaster Support Officer

Position Overview

Located at Regents Park Barracks in London, this role supports the Quartermaster within 20 Transport Squadron RLC, a unit responsible for transport support across London and Windsor. The team manages stores, infrastructure, accommodation, security, and administrative tasks across multiple military properties. The position offers exposure to a diverse set of functions including facilities management, health and safety, security, and stores accounting in a dynamic military environment. It is full-time (37 hours per week) with an expectation to be onsite at least three days weekly to enable effective team collaboration and impact.

Key Responsibilities

• Assist the Quartermaster in overseeing Health & Safety, Environmental Protection, and statutory compliance. This includes preparing and distributing health and safety documentation, monitoring adherence to MOD policies and regulations, and following directives from the Officer Commanding.
• Serve as the main liaison for accommodation matters, coordinating with residents, contractors, security, and infrastructure partners. Manage accommodation bookings and oversee the process of personnel moving in and out.
• Handle the management of infrastructure and maintenance issues by reporting faults, tracking progress, coordinating actions, attending meetings with contractors and agencies, and providing updates and recommendations.
• Deliver broad administrative support for the Quartermaster Department, including managing correspondence, responding to calls and emails, record-keeping, and supporting decision-making processes to ensure timely and accurate departmental output.
• Represent the Quartermaster at meetings when required, on-site or off-site, recording minutes and maintaining documentation within prescribed deadlines.
• Support stores management through use of Defence IT systems: receipt and issue of stores, stock accounting, coordinating write-offs and loss procedures, and ensuring effective asset control.
• Assist with security functions across military premises, including support for CCTV administration and enforcing security protocols.
• Coordinate and escort visitors and contractors, ensuring compliance with site security and serving as a knowledgeable and professional point of contact.
• Provide flexible support to the Quartermaster team across all areas, including stores, offices, and accommodation, offering guidance, supporting housekeeping, and contributing to smooth daily operations.

Candidate Profile

• Excellent verbal and written communication skills.
• Strong team orientation and leadership capabilities to effectively contribute to the Quartermaster’s team.
• Proficiency with Microsoft Office suite (Word, Excel, OneNote, Teams, Outlook, SharePoint).
• Capability to manage workload proactively, prioritize tasks, and adapt to changing demands.
• Analytical skills to assess situations, identify problems, and develop practical solutions.
• Previous experience in a Quartermaster or related role is advantageous but not mandatory; comprehensive training will be provided.

Behavioural Competencies

• Leadership
• Communication and Influence
• Delivering Results Under Pressure
• Effective Decision Making

Compensation & Benefits

• Annual salary of £30,740 plus employer contribution of £8,905 toward the Civil Service Defined Benefit Pension scheme.
• Starting leave entitlement of 25 days annually, increasing by one day per year up to 30 days after five years of service.
• Highly competitive pension with a contribution rate of 28.97%.
• Opportunities for personal and career development including professional qualifications and apprenticeships.
• Flexible working arrangements to support work-life balance.
• Access to Employee Assistance Program for health and well-being support.
• Enhanced parental and adoption leave policies.
• Six days of special leave annually for volunteering activities.

Additional Information

• The role does not provide relocation expenses.
• New civil service employees undergo a six-month probationary period.
• Travel expenses for interviews will not be reimbursed.
• The MOD is reviewing pay-related allowances which may affect current allowances attached to the role.
• Childcare voucher schemes are not transferable upon joining MOD; alternative government schemes may be available.
• Smoking is prohibited across Defence environments, with minimal exceptions per local guidelines.
• Applicants may be contacted for a voluntary satisfaction survey regarding recruitment experience, with data handled in accordance with UK GDPR guidelines.
• Applicants may use artificial intelligence tools when preparing applications, but must ensure all content is accurate, truthful, and personally experienced.