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Telesales Executive - Banking Inbound Process

THR Consultants

Noida, Uttar Pradesh, India · Tempo pieno

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Esperienza
Qualsiasi
Stipendio
INR 225,000 – INR 300,000 / year
Aperture
1
Pubblicato
2 ore fa
Modalità di lavoro
In ufficio
Istruzione
Qualsiasi laureato
Requisiti di ammissibilità
Any graduate from a non-technical background; freshers and experienced candidates may apply; English and Hindi communication skills required; engineering and IT graduates are not eligible.
Riprendere
È necessario candidarsi

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Descrizione del lavoro

Role Overview

This opening is for a telesales executive in a banking inbound voice process based in Noida. The position suits candidates who enjoy customer interaction, want to work in a structured BPO environment, and are comfortable handling service conversations with opportunities for upselling banking products and services.

Key Responsibilities

  • Answer incoming banking-related customer calls and assist with their questions.
  • Share clear, correct information and help resolve customer concerns.
  • Work toward strong customer satisfaction and consistent service quality.
  • Spot opportunities to suggest additional banking products or services through upselling and cross-selling.
  • Record call details accurately in CRM and other tracking systems.

Eligibility Criteria

  • Applicants must be graduates from non-technical streams only, such as B.Com, BBA, BA, or B.Sc Non-IT.
  • Candidates with B.Tech, BE, MCA, or BCA (IT) backgrounds are not eligible.
  • Both freshers and experienced professionals can be considered.
  • Strong communication ability in English and Hindi is required.

Job Details

  • Location: Noida.
  • Work schedule: Day shift or rotational shift.
  • Process type: Inbound voice banking process.
  • Compensation: INR 17,500 to INR 20,000 plus incentives.

Additional Information

Interested candidates may directly contact Ms. Tanya at 9259503718. This opportunity is intended only for non-technical profiles; engineering and IT-background applicants will not be considered.

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