Sales Manager I

About the Role

As a Sales Manager I based in Bengaluru, you will serve as the main liaison for assigned client accounts, gaining a deep understanding of their goals, requirements, and challenges. Your responsibilities will include strategizing to tackle issues, devising action plans to meet client targets, and maximizing account growth.

Key Responsibilities

• Act as the primary contact for designated client accounts, comprehending their objectives and challenges.
• Formulate strategies to address client challenges and develop action plans to achieve growth targets.
• Conduct face-to-face business reviews regularly to discuss performance, identify improvement areas, and introduce new opportunities.
• Monitor and analyze account performance metrics, sales trends, and market conditions to uncover opportunities and challenges.
• Boost business growth for new partners by focusing on fundamental hygiene and health metrics.
• Achieve incremental revenue through monetization and improved commercial strategies across assigned clients.
• Strategically plan to increase market share and counter competitor influence for all managed clients.
• Maintain strong relationships with restaurant owners ensuring delivery of excellent restaurant Net Promoter Score (NPS).
• Collaborate with internal teams to provide outstanding client service, addressing concerns promptly.
• Proactively generate leads and engage potential partners by showcasing our value proposition to secure new collaborations.

Candidate Profile and Skills

• Graduate with strong communication abilities.
• Experience and understanding of e-commerce and online marketing channels.
• Confident, pleasant demeanor with a proactive, driven personality.
• Effective communication and sales-oriented attitude with aptitude for business development.
• Team-oriented, able to work harmoniously with diverse individuals.
• Analytical mindset with proficiency in MS Excel.
• Leadership and influence capabilities, building wide networks internally and externally to achieve impactful results.
• Adaptable and solution-focused, recognizing change needs and recommending improvements to enhance campaign effectiveness.
• Creative and proactive in driving business growth and implementing innovative ideas.
• Upholds company values and represents the brand positively in the market.

Additional Information

Swiggy is an equal opportunity employer committed to considering all qualified candidates without discrimination based on race, color, religion, sex, disability status, or any legally protected characteristic.