Return Agent - Abbotsford Airport
Abbotsford, British Columbia, Canada · Tempo pieno
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- Esperienza
- 1 anno
- Stipendio
- USD 19 – USD 19 / hour
- Aperture
- 1
- Pubblicato
- 1 settimana fa
- Modalità di lavoro
- In ufficio
- Istruzione
- Diploma di scuola superiore o GED
- Requisiti di ammissibilità
- Applicants must be at least 18 years old, legally authorized to work in Canada without sponsorship, and able to work the required 40-hour schedule during branch operating hours. Candidates should also meet the stated license, driving record, education, language, and customer service experience requ…
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Dove lavorerai
Descrizione del lavoro
Overview
Enterprise Mobility Canada Inc., through National Car Rental and Alamo Rent A Car, is hiring a Return Agent at Abbotsford Airport. This role is focused on delivering prompt, courteous, and accurate service throughout the vehicle return process. The company is a large and growing industry leader known for customer care, innovation, employee growth, and performance-based advancement.
The business philosophy emphasizes putting customers and employees first, with the belief that strong service and a supportive workplace lead to shared success. This position is based at the Abbotsford branch at 30440 Liberator Ave, Abbotsford, BC V2T 6H5.
This is a full-time role paying $19.65 per hour.
Benefits
- Paid time off
- Steady full-time schedule of 40 hours per week
- Employee discount
- Retirement Savings Plan with company match and profit sharing
- Health insurance
- Life insurance
- Dental insurance
- Vision insurance
- Training and development opportunities
Work Schedule
Shifts are planned around branch operating hours and total 40 hours per week. Operating hours listed for this branch are:
- Sunday: 7:30 am to 12:30 am
- Tuesday: 7:30 am to 12:30 am
- Wednesday: 7:30 am to 8:00 pm
- Thursday: 7:30 am to 12:30 am
- Friday: 7:30 am to 12:30 am
- Saturday: 7:30 am to 8:00 pm
Responsibilities
- Guide customers smoothly through the rental return process.
- Handle customer concerns and resolve service-related issues in a professional manner.
- Check vehicles when they are returned and record key details such as mileage, fuel level, and any damage.
- Review rental charges with customers and issue accurate receipts.
- Help keep the vehicle lot organized so traffic flows efficiently and vehicles remain accessible.
- Support other service tasks as needed to maintain a high customer experience.
- Represent the company professionally when dealing with vendors and members of the public.
- Protect company property and assets.
- Keep the work area tidy, safe, and orderly, and report unsafe or hazardous conditions immediately to the lead agent or manager.
Requirements
- Must be 18 years of age or older.
- High School Diploma or GED is required.
- Must hold a valid British Columbia Full Class 5 driver’s license with no more than 2 moving violations and/or at-fault accidents in the last 3 years.
- No drug- or alcohol-related driving convictions within the past 5 years, including DUI/DWI.
- At least 1 year of experience in a customer service position.
- Strong English communication skills, both written and verbal.
- Must be legally allowed to work in Canada without requiring current or future sponsorship.
- Ability to work 40 hours per week during the branch’s operating hours.
Additional Information
The role is offered by Enterprise Mobility Canada Inc. and is part of a fast-paced, people-focused environment with opportunities for advancement based on performance. The company emphasizes quality standards, customer satisfaction, and employee development.
Opening location: 30440 Liberator Ave, Abbotsford, BC V2T 6H5.