- Esperienza
- Qualsiasi
- Stipendio
- INR 20,000 – INR 29,000 / month
- Aperture
- 1
- Pubblicato
- 1 ora fa
- Modalità di lavoro
- In ufficio
- Riprendere
- È necessario candidarsi
Descrizione del lavoro
About the Role
The Good Food Cafe is seeking a dedicated Restaurant Captain to lead and elevate service quality while ensuring excellent hygiene standards and guest satisfaction. This role involves supervising cleaning staff and maintaining high operational standards in a busy dining environment.
Key Responsibilities
- Lead service teams by setting and enhancing service benchmarks and hygiene practices.
- Welcome guests warmly, accurately take orders, and promptly resolve any customer concerns to ensure an outstanding dining experience.
- Manage and fulfill guest orders efficiently and with accuracy.
- Oversee seating arrangements to maximize table utilization and timely service.
- Collaborate effectively with the kitchen and other departments to coordinate seamless service delivery.
- Provide coaching and guidance to junior staff to help develop their skills and expertise.
- Drive sales by promoting special offers, suggesting menu items, and contributing towards reaching revenue goals.
- Ensure strict compliance with safety and cleanliness protocols for the welfare of guests and team members.
- Handle customer complaints professionally to maintain high customer satisfaction levels.
- Support administrative functions including reporting, inventory tracking, and record keeping.
Required Skills and Qualities
- Strong leadership abilities and excellent communication skills.
- Exceptional customer service orientation.
- Capability to manage multiple tasks efficiently under pressure.
- Sound knowledge of menu selections and beverage offerings.
- Physical endurance for prolonged periods of standing and movement.
Compensation
This position offers a monthly salary ranging from 20000 to 29000 INR.