Receptionist

About Aura Holohan Group

At Aura Holohan Group, we prioritize genuine connection beyond communication. Based in Tullamore, we are proud to be recognized among Ireland's Best Workplaces consistently for eight years, including accolades as a Best Workplace for Women in 2026 for the third consecutive year. Our inclusive culture is embraced through multiple diversity awards and certifications, ensuring every employee truly belongs.

Role Overview and Responsibilities

We are seeking a full-time Receptionist to become the welcoming face and first point of contact for our members at Aura Tullamore. Key duties include delivering top-tier customer service, maintaining the reception area, managing retail sales and promotions, providing administrative support, and collaborating closely with the team to enhance customer experience and uphold our brand standards.

• Serve as the primary professional contact welcoming Aura members and visitors.
• Deliver outstanding customer care and build positive relationships.
• Stay informed about all Aura programs and services.
• Address customer inquiries and seek ways to improve service quality.
• Support administrative tasks essential to daily operations.
• Partner with team members to fulfill customer needs and promote Aura.
• Assist with promoting and executing site events and marketing initiatives.
• Take ownership of front-of-house sales targets and drive retail promotions.
• Keep reception areas clean, organized, and presentable at all times.

Candidate Requirements

• Passion and dedication to excellent customer service.
• Strong communication abilities and an engaging, outgoing demeanor.
• Adaptability and a willingness to be flexible in scheduling.
• Positive attitude with a focus on teamwork and collaboration.
• Exceptional organizational and time management skills.
• Proficient computer skills, particularly with Microsoft Office Suite.
• Meticulous attention to detail and accuracy.
• Good knowledge of cash handling procedures.
• Fluency in English, essential for this role.

Employee Benefits and Culture

• Friends and Family Benefit for free leisure centre membership for employees and a guest.
• Access to our Training Academy offering certifications in lifeguarding, swim teaching, pool operations and more.
• Aspire Programme providing career development and advanced training chances.
• Participation in Aura One Hub, featuring discounts, rewards, and recognitions.
• Employee Assistance Programme offering confidential financial, legal, and counseling support.
• Additional perks including Bike to Work scheme, TaxSaver, retail discounts, length of service awards, and discounted health insurance plans through HSF Health.

Additional Information

The annual salary for this position is €32211. Candidates must be legally authorized to work in Ireland. Aura is committed to equal opportunity employment and does not engage recruitment agencies for this vacancy. By applying, applicants consent to the processing of their data solely for recruitment management. We uphold strict confidentiality of personal information.

Our Vision

We strive toward a healthier, happier Ireland by promoting exercise, sport, and active lifestyles nationwide.