- Esperienza
- 5+ anni
- Stipendio
- USD 24 – USD 28 / hour
- Aperture
- 1
- Pubblicato
- 16 ore fa
- Modalità di lavoro
- Lavoro da casa
- Riprendere
- È necessario candidarsi
Descrizione del lavoro
About Granite Bank
Granite Bank, a rapidly expanding community bank in Minnesota, is dedicated to helping clients realize their financial and homeownership dreams. Founded on values such as accessibility, agility, transparency, a family atmosphere, and empowerment, the bank embraces innovation and fosters a supportive work environment.
Position Summary
The Mortgage Loan Processor plays a crucial role in managing loan applications from start to finish. Responsibilities include verifying applicant details, ensuring adherence to regulations, and coordinating communication between borrowers, loan officers, and underwriters.
Key Responsibilities
- Manage complex administrative and operational tasks related to home loan applications.
- Maintain clear and consistent communication with customers and third parties to gather missing documentation.
- Provide excellent customer service by regularly updating borrowers to ensure a predictable process.
- Review home loan transactions and documentation, identifying and obtaining any missing information.
- Prepare loan packages for underwriting, ensuring compliance with all guidelines and policies.
- Prioritize and manage workload to meet scheduled closing dates and internal performance standards.
- Serve as a resource and escalation contact for Loan Officers, offering guidance and training.
- Collaborate with peers, partners, and management to resolve issues and meet organizational goals.
Experience and Skills
- Minimum of 5 years experience processing mortgage loans.
- Proactive in solving problems and handling customer complaints effectively.
- Capable of managing workload independently while meeting expectations.
- Familiarity with the Encompass loan origination system advantageous.
- Competent in gathering, organizing, and interpreting data.
- Comfortable multitasking across various computer applications while engaging with customers by phone.
- Excellent verbal, written, and interpersonal communication skills.
- Strong attention to detail and accuracy.
Additional Information
Granite Bank is an Equal Opportunity Employer. This job description is intended to provide a general overview of requirements; duties and responsibilities may be modified at any time without prior notice.
Compensation
The position offers an hourly wage ranging between $24 and $28.