Manager - Events and Gallery

Overview

The Manager of Events and Gallery at Rosewood Red Sea is responsible for directing sophisticated social, private, cultural, and event-related Food & Beverage operations within the resort’s gallery, event areas, and special function venues. This role demands a detail-oriented professional experienced in luxury event management, private dining, VIP functions, and high-end banqueting or gallery hospitality. The individual must skillfully blend operational excellence with personalized, warm service to uphold Rosewood's exceptional luxury service standards.

Key Responsibilities

• Oversee event, gallery, and private dining operations ensuring compliance with Rosewood, Forbes, and LQA quality benchmarks.
• Ensure thorough event preparation including setup, service sequencing, staffing arrangements, guest needs, and event timing.
• Collaborate extensively with Events, Culinary, Beverage, Stewarding, Engineering, and other support teams.
• Review event orders, guest profiles, VIP and dietary requirements, and special arrangements ahead of events to guarantee precision.
• Maintain consistent service flow, presentation quality, ambiance, and guest interaction throughout events and private dining.
• Conduct detailed pre-event briefings and walkthroughs to confirm readiness.
• Manage guest feedback and service recovery tactfully and promptly.
• Supervise control of operating resources such as equipment, furniture, linens, menus, displays, and event presentation standards.
• Promote revenue enhancement by suggesting premium options, upselling tactfully, and managing resource usage carefully.
• Train and mentor staff on event service protocols, private dining etiquette, VIP handling, and attention to detail.

Qualifications and Experience

• A minimum of 3 to 5 years experience in Food & Beverage within luxury hotels, resorts, events, or private dining, including management roles.
• Solid background in managing luxury events, exclusive banquets, private dining, gallery-style service, or VIP hospitality.
• Exceptional organizational aptitude to manage detailed preparations and flawless event execution.
• In-depth understanding of event orders, service flow, staffing strategies, setup standards, and coordination with multiple departments.
• Capability to handle high-profile guests, private functions, and sensitive service situations with appropriate discretion.
• Strong leadership skills, excellent communication, and a practical hands-on approach to operations.
• Commercial acumen with knowledge of revenue generation, cost management, equipment oversight, and resource allocation.
• Experience in pre-opening events or ultra-luxury resort settings is highly regarded.