General Manager - KidStrong Edmonds Center

About KidStrong General Manager Role

KidStrong invites a dynamic leader ready to shape an engaging, nurturing environment where coaches, children, and families flourish. As General Manager at our Edmonds center, your role is vital in energizing sales, ensuring customer satisfaction, and elevating daily experiences.

Responsibilities

• Master financials and key performance indicators to optimize center operation.
• Build and maintain strong relationships as the welcoming face of KidStrong.
• Ensure cleanliness and smooth running of the facility.
• Effectively delegate duties to your team to balance workload and avoid burnout.
• Manage a flexible schedule including four weekdays and one weekend day per week.
• Lead membership growth by collaborating with your team to achieve goals and fill classes.
• Proactively convert leads through calls and messages.
• Organize and attend community events to raise KidStrong’s local profile.
• Foster team development and motivation both on and off the playing floor.
• Oversee recruitment, onboarding, and ongoing training of coaching staff.
• Utilize KidStrong's training resources for continuous professional growth.
• Maintain clear communication via Slack and email.
• Deliver coaching sessions personally, maintaining active involvement in 3-5 classes weekly.
• Monitor class attendance and progress using the KidStrong Coaches App.
• Successfully achieve Coach Certification through official training.
• Supervise Assistant General Manager, Lead Coach, and coaching team.
• Coordinate with the Area Developer (Franchisee) and head office staff.

Candidate Profile

• Experience coaching children aged from 15 months to 11 years.
• Excellent interpersonal skills to engage parents and guardians effectively.
• Comfortable with technology, including Google and Microsoft applications plus social media platforms.
• Current CPR certification or willingness to obtain it.

Core Competencies

• Exemplary standards and leadership embodying KidStrong’s fundamental values.
• Goal-driven mindset focused on achieving organizational objectives.
• Experienced educator skilled at transferring knowledge effectively.
• Professional demeanor with resilience under pressure and respectful interaction.
• Energetic, clear communicator combining charisma with management.
• Strong mentoring ability fostering meaningful team and community relationships.
• Excellent organizational skills to plan and set achievable objectives.
• Effective verbal and written communication abilities.
• Collaborative team player adept at balancing group and individual responsibilities.
• Adaptable to change and eager to embrace innovation.

Employee Benefits and Perks

• Performance-based bonuses to reward your contributions.
• Company social gatherings enhancing team spirit.
• Exclusive discounts for employees.
• Complimentary food and snacks during shifts.
• Provided uniforms for working days.
• Opportunities for career advancement within the organization.
• Paid time off and parental leave offerings.
• Comprehensive training and development programs.
• Enjoy a vibrant, supportive, and fun work atmosphere.
• Directly impact children’s development and confidence.
• Ongoing opportunities for professional growth and skill enhancement.