Customer Support Executive

Teleperformance

Bengaluru, Karnataka, India · Tempo pieno

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Esperienza: Qualsiasi
Stipendio: INR 16,000 – INR 20,000 / month
Aperture: 1
Pubblicato: 5 ore fa

Modalità di lavoro: In ufficio
Riprendere: È necessario candidarsi

Dove lavorerai

Descrizione del lavoro

Job Overview

Join our team as a Customer Support Executive at Teleperformance in Bengaluru, Karnataka. This full-time role requires engaging with assigned customers following structured contact procedures to provide outstanding digital banking support.

Key Responsibilities

Communicate effectively with assigned customers in line with predetermined contact guidelines.
Ensure the delivery of a superior digital banking experience by understanding customer needs.
Assess customer requirements and suggest appropriate banking products accordingly.
Manage both inbound and outbound calls, maintaining high-quality service standards.
Promptly address and resolve customer inquiries within specified timeframes.

Compensation

The position offers a monthly salary ranging from 16000 to 20000 INR.

Competenze

Competenze comunicative Assistenza clienti Phone Etiquette Problem Resolution Digital banking knowledge