Customer Support Executive

Job Overview

Join our team as a Customer Support Executive at Teleperformance in Bengaluru, Karnataka. This full-time role requires engaging with assigned customers following structured contact procedures to provide outstanding digital banking support.

Key Responsibilities

• Communicate effectively with assigned customers in line with predetermined contact guidelines.
• Ensure the delivery of a superior digital banking experience by understanding customer needs.
• Assess customer requirements and suggest appropriate banking products accordingly.
• Manage both inbound and outbound calls, maintaining high-quality service standards.
• Promptly address and resolve customer inquiries within specified timeframes.

Compensation

The position offers a monthly salary ranging from 16000 to 20000 INR.