Customer Service Executive - Collections
Mumbai, Maharashtra, India · Tempo pieno
Sii il primo a candidarti
- Esperienza
- Up to 4 yrs
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 1 ora fa
- Modalità di lavoro
- In ufficio
- Istruzione
- Graduate in accounting or finance
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
About Tata Communications
Tata Communications is transforming connectivity through innovative and intelligent solutions. With expertise in Cloud, Mobility, IoT, Collaboration, Security, Media, and Network services, the company is pioneering the future of comprehensive communications.
Role Overview
This position is an operational role supporting the billing team in daily activities. The individual will work under appropriate supervision to ensure quality and timely outcomes in all assigned tasks.
Key Responsibilities
- Maintain and update customer accounts ensuring billing accuracy.
- Distribute billing information to customers promptly.
- Achieve collection goals and actively work on reducing outstanding debts and overdue payments.
- Monitor payment transactions, process invoices and expense claims, and reconcile payments received.
- Perform account analysis to identify discrepancies or issues.
- Generate monthly reports summarizing billing and collection status.
Qualifications and Skills Required
- Bachelor's degree in accounting or finance.
- Up to four years of relevant working experience.
- Fundamental understanding of accounting processes.
- Proficiency in Microsoft Excel and Outlook.