- Esperienza
- 1–3 anni
- Stipendio
- USD 71,000 – USD 115,000 / year
- Aperture
- 1
- Pubblicato
- 1 giorno fa
- Modalità di lavoro
- In ufficio
- Istruzione
- laurea
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
About the Role
Join LinkedIn, the world's leading professional network dedicated to creating economic opportunities worldwide. Our products facilitate meaningful connections, uncover new opportunities, foster skill development, and provide valuable insights daily. We invest in our employees' growth and nurture a culture grounded in trust, inclusion, and enjoyment where all can thrive.
This position will be located in New York, NY, with hybrid work arrangements mixing office presence and remote work aligned with business needs.
Team and Mission
The GBO Information Management team operates within LinkedIn's Go-to-Market-Enablement Center of Excellence, supporting Sales, Customer Success, Go-to-Market Operations, and Global Support teams. Our goal is to deliver seamless, trusted knowledge to the Global Business Organization by leveraging AI-powered, SME-verified information embedded into workflows.
Role Responsibilities
- Manage and sustain AI agents ensuring they meet quality standards, remain accurate, perform well, and are properly maintained throughout their lifecycle.
- Develop and enforce best practices, quality benchmarks, testing protocols, and maintainability frameworks for AI agents.
- Consult with internal partners on AI agent design, tooling, testing procedures, and governance compliance to build effective solutions.
- Create and deploy AI knowledge agents and solutions using tools such as Copilot Studio, Glean, and similar platforms.
- Collaborate with subject matter experts and stakeholders to guarantee agent outputs rest on validated and reliable knowledge bases.
- Keep abreast of new AI technologies and features to refine governance strategies and implementation approaches.
Candidate Requirements
- Bachelor's degree in business, information technology, or a related field.
- Between 1 and 3 years experience in technology, operations, analytics, or AI-related positions.
- Understanding of AI governance concepts, including quality control, lifecycle oversight, and Responsible AI principles.
- Proven ability to adhere to structured procedures like intake, audits, testing, and reviews.
- Strong consultative and communication skills, capable of conveying complex ideas clearly.
- At least one year of hands-on experience developing AI agents, chatbots, or automation processes.
- Quick adaptability to new tools and technologies.
Preferred Skills and Experience
- Experience collaborating in cross-functional teams or projects.
- Familiarity evaluating AI agent accuracy, consistency, and business relevance.
- Comfort with iterative experimentation and user feedback integration.
- Proficiency with scripting, low-code/no-code development platforms like Copilot App Builder or Power Apps.
- Background in dashboard creation (e.g., PowerBI) and workflow automation (e.g., Power Automate).
- Experience working with APIs, integrations, or diverse data sources.
Compensation and Benefits
The annual salary range for this role is between $71,000 and $115,000, variable based on factors such as skills, experience, certifications, and job location. Additional compensation elements may include performance bonuses, stock options, and benefits. LinkedIn is committed to equitable pay practices and inclusive employment.
Additional Information
LinkedIn is an Equal Opportunity Employer welcoming diverse candidates across all legally protected categories. We provide accommodations throughout the hiring process to support individuals with disabilities. Reasonable accommodation requests are responded to within three business days.
The company adheres to pay transparency and non-discrimination policies and complies with legal requirements like the San Francisco Fair Chance Ordinance, considering candidates with arrest or conviction records.