Account Manager – Auckland

About the Company

Milsons is a New Zealand-owned business, established through four generations as a family enterprise specializing in premium fastenings and engineering supplies. Headquartered in Palmerston North with branches in Auckland, Wellington, and Hamilton, Milsons prides itself on a value-driven culture, focusing on excellence in foundational operations and fostering a growth mindset across its team, preparing for its next expansion phase.

Role Overview

This role represents a dedicated Account Manager position within Milsons' Auckland branch, concentrating on business development and managing accounts across multiple sectors including construction, manufacturing, civil engineering, and reseller markets. The role involves promoting an expanded product portfolio to diverse customer channels.

Key Responsibilities

• Lead initiatives to acquire new business and nurture current accounts within construction, manufacturing, civil sectors, and retail channels.
• Collaborate with the Sales Manager and the broader sales team to develop and implement strategic sales plans.
• Manage customer relationships comprehensively from initial engagement through sustained growth of accounts.
• Maintain precise and updated CRM records and monitor sales metrics aligned with reporting obligations.
• Evaluate sales trends to uncover new customer segments and identify growth opportunities.
• Address customer issues proactively and collect feedback to enhance service quality.

Required Skills and Experience

• Between 5 and 10 years of proven sales experience, preferably in business-to-business environments, or exceptional sales results achieved within a shorter timeframe.
• Experience successfully developing new business and expanding existing client relationships.
• Industry-specific experience in fasteners is not mandatory; novel insights are encouraged.
• Strong adherence to CRM practices and familiarity with ERP systems.
• Commercial acumen with an ability to interpret data and identify opportunities.
• Formal training in sales or a natural sales orientation is highly valued.
• A collaborative mindset and the ability to thrive within a small, tightly-knit organizational environment.

Benefits and Opportunities

This position offers a significant career advancement opportunity, entailing direct interaction with the General Manager and influence over the development of the Auckland sales operations. The compensation package includes a competitive salary supplemented by performance bonuses.

Additional Information

Interested candidates should submit a CV for consideration. For confidential inquiries, contact the recruitment representative at the provided email.