Shwonia Bennett

Customer Service and Team Management Professional

Kingston, Jamaica

@shwonia_bennett

0 followers

About

Dedicated professional with experience in customer service, sales, quality analysis, and team management within the BPO industry. Strong interpersonal, leadership, and communication skills with a focus on driving team performance and customer satisfaction.

Experience

Team Manager

Iterum Connections
Sales Expert / Supervisor

Centerfield Jamaica
Customer Care Representative

IBEX Global
Auto Assessor Receptionist
Quality Analyst

Optimum Jamaica

Education

High School

Holy Trinity High School

2008 – 2013
Qualification

St. Aloysius Primary School

2001 – 2008
Qualification

Pen-Tab Basic School

1999 – 2001
Certified Commis Chef

HEART Trust/NTA LEAP Centre

Skills

Courses & certifications

Certified Commis Chef · HEART Trust/NTA LEAP Centre

🗣️ Languages

english · Basic

🏆 Achievements & awards

President of Key Club
Most Punctual Employee

Awarded certificate.
Certified Commis Chef

🎯 Hobbies & interests

Community service
Reading
Socializing
Internet surfing
Netball

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