Transport Delivery Advisor

About the Role

The Ministry of Education New Zealand seeks a full-time Transport Delivery Advisor primarily based in Napier, Hawke's Bay or Tauranga, Bay of Plenty. This role involves contributing to the provision of safe, dependable, and efficient school transport services across various communities in New Zealand. It requires managing transport routes, evaluating student eligibility for transport assistance, ensuring adherence to contracts, and leading service improvement initiatives through route reviews.

Key Responsibilities

• Oversee and evaluate school transport routes to align with policies and operational standards.
• Determine student eligibility for transport support following Ministry guidelines.
• Monitor contract compliance and coordinate follow-ups on any incidents with transport providers.
• Lead route evaluations and assist in enhancing transport service delivery.
• Develop and sustain effective relationships with schools, community members, and other stakeholders.
• Work closely with internal Ministry teams to integrate transport services with overarching educational goals.

Candidate Profile

Ideal candidates are those comfortable with data, systems, and procedural workflows who enjoy solving problems and learning continuously. Effective communication skills and the ability to build trust among diverse groups are essential. Candidates should be dependable, detail-oriented, equity-focused, and able to work both independently and as part of a collaborative team.

Required Skills and Attributes

• Strong communication and conflict resolution abilities.
• Ability to utilize data and insights for decision-making.
• Familiarity or quick adaptability to mapping and contract management software.
• High accuracy and attention to detail in a dynamic environment.
• Desire to understand or experience in public transport design, stakeholder engagement, and contract management.
• Understanding of Te Tiriti o Waitangi principles and commitment to promoting Māori equity.
• Willingness to uphold the Public Service Standards of Integrity and Conduct.

About the Team and Organisation

The role is within the National Services and Programmes group under Te Mahau | Education Services, offering integrated support and regulation to education providers nationwide. The School Transport team is a major public transport purchaser in New Zealand, collaborating to overcome challenges and implement innovative transport solutions for over 100,000 ākonga daily, with a budget of about $255 million annually. The team values a culture of mutual support, relationship-building, and delivering high-quality service.

Salary and Additional Information

The salary range for this permanent role is $85,225 to $103,071 annually, plus KiwiSaver benefits. The final salary will be calibrated based on individual experience and qualifications. Candidates from anywhere in the country are encouraged to apply, with preferred placement in Hawkes Bay or Bay of Plenty.

Application Details

Interested applicants should submit a cover letter and resume outlining their values, motivations, strengths, transferable skills, and unique perspectives they bring to the role. For further inquiries, contact Michael Harrison, Team Manager - Regional Transport, via email.

Diversity and Inclusion

The Ministry promotes a workplace where all individuals feel valued and have a sense of belonging. Support and adjustments for the recruitment process are available upon request to ensure full participation.