Supply Chain Analyst III

Overview

This 12-month contract opportunity in Fremont, CA, requires an experienced Supply Chain Analyst III to support enterprise-scale order management and fulfillment operations. The ideal candidate will have over 5 years of experience managing complex supply chain lifecycles involving high volumes and multiple SKUs or regions.

Key Responsibilities

• Monitor order queues closely to ensure service level agreements (SLA) are met and proactively identify risks to prevent breaches.
• Manage resolution of order holds through detailed root cause analysis and timely corrective measures.
• Oversee the control tower operations for effective coordination of order fulfillment processes.
• Drive continuous process improvements by collaborating with cross-functional teams.

Required Qualifications and Skills

• Minimum of 5 years’ experience in order management, supply chain operations, or fulfillment coordination within large-scale, high-volume environments.
• Proficient in Order Management Systems, especially Oracle GOP for tracking, reporting, and managing workflows.
• Demonstrated ability to independently own queue management and fulfillment operations.
• Strong expertise in managing complete order lifecycles, including handling exceptions, managing holds, and expediting orders.
• Skillful in monitoring SLAs and escalating issues proactively before breaches occur.
• Excellent analytical capabilities for problem-solving and root cause identification related to order issues.
• Effective communication and coordination skills to work seamlessly with procurement, logistics, finance, and vendor teams.
• Knowledge of key supply chain performance indicators such as fill rate, on-time delivery, and order cycle time.

Preferred Skills

• Experience using data visualization tools like Tableau or Unidash.
• Background in IT asset management or managing technology hardware supply chains.
• Familiarity with continuous improvement methodologies such as Lean or Six Sigma.
• Comfort working in a global, multi-timezone team environment.