Sports Advisor

About the Role

At Intersport Elverys, a company deeply passionate about sports, we have crafted an enjoyable retail environment supported by an outstanding team. We pride ourselves on delivering excellent customer service, matched by our enthusiasm for sport. If you love sports or thrive in a lively workplace, this role is an excellent fit.

Candidates must be fully available to work any day from Monday through Sunday starting in September.

Responsibilities

• Provide each customer with a personalized and positive shopping experience.
• Maintain comprehensive knowledge of the product range and current promotions.
• Engage and understand customers' needs to recommend appropriate products, striving to maximize sales.
• Contribute actively to achieving sustainability objectives by following relevant policies and initiatives.
• Utilize store tools such as Assisted Selling systems, Safesize, e-receipts, and radios efficiently.
• Keep store support areas organized, neat, and easy to navigate.
• Restock and organize shelves, fixtures, rails, and displays with quality products and specialist brands.
• Support delivery handling and stock management tasks.
• Be vigilant about security within the sales floor and stockrooms, recognizing and managing potential shoplifting risks.
• Pursue personal development opportunities and show readiness to improve skills.
• Handle cash register operations and financial transactions delivering excellent final impressions.
• Perform other duties as required.

Qualifications and Skills

• A warm, friendly, and engaging demeanor is crucial.
• Previous customer service experience involving direct face-to-face interaction is highly preferred.
• Retail experience with quality brands is advantageous, though not mandatory.
• Strong communication abilities: energetic, outgoing, and committed to exceptional customer experience.
• Proactive attitude to take on additional responsibilities.

Additional Benefits

• Attractive discounts on in-store products.
• Participation in brand training events with partners such as Nike, Brooks, Hoka, and Asics.
• Access to learning and development resources, including an online training platform and management programs.
• Recognition through service awards.
• Employee assistance programs for support.
• Company sick pay schemes and maternity/paternity pay top-ups based on length of service.
• Referral bonuses for recruiting new employees.
• Gifts celebrating partnerships, marriages, and new babies.

Note: This job description is subject to change and does not cover every possible responsibility.