Shipping Manager

Job Overview

The Shipping Manager is responsible for leading daily shipping and packaging activities within a warehouse distribution setting. This role oversees the Shipping Department team to guarantee orders are correctly packed and dispatched timely, all while adhering to customer expectations and compliance standards.

Key Duties

• Manage and direct daily operations of the shipping department.
• Supervise, train, mentor, and assess performance of shipping staff.
• Ensure accuracy in packing, labeling, and timely shipment of orders.
• Maintain compliance with R2, ISO 9001, ISO 14001, and ISO 45001 protocols.
• Monitor shipment metrics such as weight, cost, damages, and discrepancies.
• Investigate and resolve issues related to late, damaged, or incorrect shipments.
• Verify inventory accuracy during packing and identify causes for discrepancies.
• Implement improvements to enhance efficiency, safety, and productivity.
• Keep detailed warehouse operation logs and documentation.
• Engage in Health & Safety Committee initiatives.
• Conduct performance reviews and manage improvement plans for staff.
• Collaborate with organizational leadership and internal teams to support overall operations.

Qualifications and Skills

• Proven leadership and team development capabilities.
• Strong problem-solving and operational analysis aptitude.
• Knowledge of and compliance with hazardous materials (Haz-Mat) shipping regulations.
• Excellent communication skills, both verbal and written.
• Detail-oriented with strong organizational skills.
• Commitment to continuous process improvement.
• Ability to foster a professional and positive work environment.

Supervisory Responsibility

Responsible for managing all employees in the Shipping Department including recruitment, training, performance management, and scheduling.

Work Environment and Physical Requirements

• Work is primarily in a warehouse setting with some exposure to outdoor conditions.
• Use of office equipment and warehouse tools such as computers, pallet jacks, forklifts, and ladders.
• Physical demands include regular standing, walking, bending, and lifting, with the ability to lift up to 50 lbs regularly and occasionally over 100 lbs.

Schedule and Additional Details

• Working hours are generally 8 AM to 5 PM, Monday through Friday.
• May require occasional evening or weekend shifts.
• Some travel may be necessary.
• Experience: Prefer candidates with 5 or more years in warehouse shipping and receiving.
• Familiarity with shipping or transportation software (e.g., UPS) desired.
• Willingness to work up to 45–50 hours in a week when needed.
• Must be authorized to work in the United States and have proficiency in reading, writing, and speaking English.
• Mannapov LLC is an Equal Opportunity Employer.