Senior Manager Technology - Freight

About Qantas and the Role

Established in 1920 in Queensland's outback, Qantas has become Australia's largest airline for regional, domestic, and international services, operating under the Qantas and Jetstar brands. The company includes several subsidiary businesses that support its broad operations.

The Senior Manager Technology – Freight holds a pivotal leadership position tasked with guiding and implementing the technology vision for the Freight business domain. This role oversees a portfolio encompassing legacy platforms and future modernization initiatives, including emerging AI and automation technologies that will significantly transform operational processes. Located in Mascot, this permanent full-time role reports to the Head of Freight Technology.

Key Responsibilities

• Lead the development and delivery of the technology strategy, roadmap, and vendor/commercial performance for Freight Technology operations, aligning closely with business objectives.
• Manage technical operational teams to ensure technology initiatives align with long-term strategic goals and the overall technology direction.
• Collaborate with senior leaders across multiple functions to define, prioritize, and implement product strategies and delivery plans.
• Ensure that service products are designed to be secure, resilient, and meet or exceed service level expectations.
• Rebuild and energize the technology team to foster an inclusive, high-performing, and collaborative culture.
• Drive technology-enabled transformation initiatives rather than only maintaining existing systems, including overseeing large-scale system implementations and adoption of innovative technologies.

Candidate Requirements

• Minimum of 10 years' experience leading technology functions within large enterprise environments.
• Proven expertise in managing complex systems, platform applications, migrations, and modernization projects.
• Deep knowledge of software delivery lifecycle, digital and technology transformation, and technology service management.
• Excellent stakeholder management skills across both business and technical groups.
• Strong commercial acumen and experience managing vendor partnerships.
• Financially savvy with a focus on achieving business outcomes.
• Effective negotiation and conflict resolution capabilities.
• Experience coaching and modeling Agile mindsets and methodologies.
• Demonstrated ability to influence, motivate teams, and lead change and innovation.
• Preferably experienced in freight, logistics, or transport domains.
• Strong understanding of software delivery, digital transformation, service management, cybersecurity, resilience, and data privacy standards.
• Excellent problem-solving, strategic thinking, leadership, and Agile coaching skills.

Why Join Qantas?

At Qantas, you will join a passionate and creative team where innovation is encouraged. Employees have plentiful opportunities for personal and professional growth with ongoing training and coaching. The company supports career development, offering diverse career pathways. Qantas provides an extensive employee benefits program, including:

• Discounted domestic and international air travel for employees and their families and friends, along with special offers on accommodation and holidays.
• Flexible leave options, including 18 weeks of paid parental leave and additional purchased leave.
• Access to thousands of discounts and rewards across shopping, dining, insurance, health, entertainment, and more, plus salary packaging options.
• Wellbeing support with mental health programs, an interactive wellbeing app, and personalized nutrition plans.

Diversity and Inclusion

Qantas is committed to equal opportunity employment, championing diversity and supporting charities and environmental initiatives. Applications from Aboriginal and Torres Strait Islander people and candidates from all backgrounds are encouraged.

Additional Information

This vacancy is based in Mascot, Sydney NSW. Applications close on August 18th.