Sales Manager - MICE

About the Role

City Centre Rotana Doha invites passionate and dynamic sales professionals to join their team as a Sales Manager focused on Meetings, Incentives, Conferences, and Exhibitions (MICE). The successful candidate will be responsible for driving sales activities, maximizing business opportunities specific to the MICE segment, and consistently delivering exceptional customer service with innovative solutions.

Key Responsibilities

• Manage all incoming MICE Requests for Proposals (RFPs) generated through inbound or outbound sales channels within the assigned portfolio.
• Execute and implement sales strategies and action plans to achieve and surpass targeted objectives.
• Prepare customized offer letters that align with guest requirements, availability, company standards, and the overall sales strategy.
• Gather detailed event information from account managers or directly from clients before composing offers to ensure complete understanding of event needs.
• Enhance revenue by identifying and proposing complementary events and activities that supplement the MICE booking.
• Create and maintain comprehensive files of key accounts, assisting senior management in managing the account system efficiently.
• Ensure strict compliance with Rotana's sales policies and standard operating procedures at all times.

Qualifications and Experience

• Possess a degree in sales or a related field.
• Minimum of two years of post-graduate professional experience, preferably within the hotel or hospitality industry.
• Proficient computer skills paired with excellent presentation capabilities.
• Exceptional verbal and written communication skills in English are essential; proficiency in additional languages is an advantage.

Key Competencies and Traits

• A strong customer and service-oriented mindset complemented by a proactive approach.
• Demonstrates flexibility and maintains high levels of professionalism and integrity with clients and peers.
• Proven track record of consistently exceeding targets through effective sales planning and execution.
• Skills in understanding hotel operations and business planning.
• Ability to supervise staff and operations effectively.
• Strong interpersonal abilities to navigate cultural differences and foster teamwork.
• High adaptability and unwavering customer focus with a drive to achieve results.