Restaurant Supervisor

Overview

The Restaurant Supervisor position in Doha, Qatar, entails overseeing daily dining operations to ensure excellent food service quality, customer satisfaction, and workforce efficiency. This role acts as a crucial link between front-line employees and management, addressing immediate guest needs, managing team activities, and upholding safety and service standards.

Key Responsibilities

• Manage the front-of-house team during shifts to guarantee seamless operations in the dining area.
• Handle customer complaints promptly with a positive approach to maintain guest satisfaction.
• Oversee service speed, food presentation, and table turnover to sustain high operational standards.
• Assist in opening and closing tasks, including cash transactions, securing the premises, and safe handling.
• Delegate daily side duties, stations, and shift responsibilities among servers, hosts, and bussers.
• Conduct training for new employees covering service protocols, menu knowledge, and POS system usage.
• Offer ongoing feedback and coaching to staff members during service hours.
• Fill in various floor roles such as serving, hosting, or expediting during busy periods or staff shortages.
• Ensure compliance with food safety, sanitation, and alcohol service regulations.
• Monitor front-of-house inventory and report shortages to management.
• Review employee timecards, manage labor costs by adjusting shift coverage, and handle staff absences.

Qualifications and Expertise

• Experience of 1 to 3 years in a fast-paced restaurant setting, preferably with roles as server, bartender, or team lead.
• Excellent communication and conflict management skills alongside basic math proficiency for cash handling and register reconciliation.
• Familiarity with restaurant POS and workforce scheduling systems.
• Physical capability to stand and walk for over 8 hours and lift weights up to 30 pounds.
• Possession of local food safety and responsible alcohol service certifications, such as ServSafe.

Additional Information

The last date to apply for this position is August 31, 2026. This role is the Food & Beverage department based in Doha, Qatar.