Reservation Agent at InterContinental Jeddah
Jeddah, Makkah Province, Saudi Arabia · Full Time
Be the first to apply
- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 jam yang lalu
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
Job Overview
As a Reservation Agent at InterContinental Jeddah, you will be responsible for efficiently managing hotel room bookings and guest inquiries to enhance guest satisfaction and maximize hotel revenue.
Key Responsibilities
- Accurately process new room reservations, modifications, and cancellations received through phone and email.
- Provide detailed information to guests about rates, promotions, amenities, and hotel policies, ensuring excellent customer service.
- Actively promote special packages, room upgrades, and additional hotel services to increase revenue opportunities.
- Collaborate closely with the front office and other hotel departments to facilitate smooth guest check-in experiences.
Additional Information
If you feel you are a good fit for this role but do not meet every requirement, we encourage you to apply and start your career journey with us.
Skills
Work styles they’re looking for
Communication Skills